hobibear.com Reviews
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2.0 / 5
Average user rating
1052
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for hobibear.com.
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hobibear.com Reviews
Read real experiences from customers of hobibear.com.
Brands may not incentivize or pay to hide reviews.
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Jenny Harrell
April 12, 2026
Very comfortable and quick to put on…
Very comfortable and quick to put on and go. Unfortunately my dog ate them the next 😕 😞
customer
April 10, 2026
Refund Hell!
The shoe I ordered is a slip on and due to the high arch I have I cannot get my foot into the shoe. Hobiebear has been very difficult to work with when trying to return the shoes. My advice is to not order from them!
Hope Padilla
April 9, 2026
Not quite what I was expecting
Look of shoes is great, however, my right shoe makes a popping sound when I walk. I really wanted to love these shoes.
Ms Leontyne McCloskey
April 9, 2026
Nice walking shoes
I just purchased these to go walking in and they are great! My only problem is they didn't come with laces but toggles. I love the styling.
Allan Knehr
April 8, 2026
BE HONEST... They are not!!!
BE HONEST... if an item is shipping from China, make sure you inform a potential customer. If you do not make it clear, you need to change your cancelation policy. I wanted to cancel the order when I saw it was shipping from China but your policy says you can not cancel after it ships, very dishonest as you don't know it is shipping from China after the 24 hour cancel policy. I will not purchase your items in the future fearing they ship from China!!!
Hannah Brook
April 7, 2026
If you buy shoes from this company they will not fit, be poorly made and you will not be able to return them or gain a refund. Absolutely atrocious customer service.
If I could give 0 stars, I would. Honestly I have never interacted with a worse company. I bought two pairs of shoes. Despite sizing up 1 and a half sizes, the shoes were still quite small. They were also poorly made and extremely uncomfortable. I have been battling with them to return the shoes for a refund for 6 weeks now. They did everything they could to try and give me a partial refund. When I did eventually get the returns address for their warehouse in Germany, I followed their postage instructions completely (and paid £15 for tracked and signed for delivery) and there was no one at the warehouse to accept the package. They are now refusing to rearrange delivery on their end (I cannot do this as the sender) and still refusing to issue my refund, despite the problem being completely their own. So I am now down the price of two shoes and £15 postage.
NJ
April 7, 2026
Appalling
Appalling. I'm just about to return shoes they sent that are the wrong size. I ordered correctly but received shoes that are too small. I am expected to incur the cost to return the shoes to Germany despite the error being theirs. They are based in China, not the UK. And the ludicrous offers they made to try and get out of refunding me much at all. I suspect the only reason I will be getting any part refunded is because I've raised a dispute with paypal. Avoid. Absolutely the worst service. I'd give zero if that were possible.
Andrea Wetton
April 4, 2026
I wished I read these reviews before…
I wished I read these reviews before purchasing.Shoes arrived in good time, however the sizing is completely off. Bought a 39 (UK size 6) for my son, as soon as I took them out of the packaging they looked small so I tried them on and they were too small for me (UK size 5), so I would say the sizing is around 2 sizes smaller. They look and feel very cheaply made and the soles are made out of a stiff plastic which feels like it will crack with a bit of movement. Haven't even tried to return yet, but I'm not hopeful looking at these reviews. £45 lesson learnt I suppose.
Caro
April 1, 2026
DO NOT ORDER FROM THIS COMPANY...
DO NOT ORDER FROM THIS COMPANY...The sizes run small dispite following the size guidelines. Trying to return them for a refund... received no return address or offer of refund available. AVOID! Purchase from a company in the uk and be happy to support UK instead of Hobibear/China corruption.
Diana Hazelton
April 1, 2026
No delivery, no refund
The delivery did not arrive. The courier tells me to talk to the retailer, HObibear tells me I need to obtain some kind of proof from the courier company. The courier company refuse to do so as they informed the retailer. Also whoever is on this customer service clearly sitting in China. This ping-pong is not customer friendly at all. Very disappointed.
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