homedepot.ca Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 1,304+ users reviewing The Home Depot. Read verified ratings and real customer experiences on homedepot.ca before you order.
Related articles
1.6 / 5
Average user rating
1304
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for homedepot.ca.
Brands may not incentivize or pay to hide reviews.
homedepot.ca Reviews
Read real experiences from customers of homedepot.ca.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Lisa
April 11, 2026
Delivery was horrible
Delivery was horrible. Delivery team wore their dirty shoes, scuffed my walls, didn't unpack or level the fridge as it states they should.. they did nothing but drop it off. This was a terrible experience and the only reason I purchased from Home Depot was because of price. I did complain and heard back from no one .. would not recommend.
Tom Ross
April 10, 2026
Missing items from order
Placed a large order of tools for my business, the order was missing 3 big ticket items when it arrived. I've now spent about 2 hours dealing with customer service after they twice issued incorrect refund amounts. Useless.
john pulla
April 10, 2026
Delivery company was to call the day…
Delivery company was to call the day before the order was to be delivered and they didn’t. They were going to drop it off in front of the garage door where they would have blocked my wifes vehicle where she had an appointment that if missed would have been another 6 month wait. Thank goodness my daughter saw and it was moved. Home Depot you need to remind the delivery company that o have better customer service.
Chuck Tanner
April 9, 2026
Poor customer service
H.D. St.Annes rd Winnipeg. Very sad that customer service has declined significantly over the past few years.Today I waited over 20 minutes to have someone help answer a specific question I needed about one of their products.I was passed from one person to another who never arrived to answer my questions.When I followed up and asked again, that person was not available. That would be 20 minutes of my life standing in front of the customer service desk waiting for help. I’m still no farther ahead than I was when I walked in to their storesThere’s no shortage of staff chatting to each other, but apparently no one was available to help me.So very disappointing so very frustrating. I give a zero for customer service.
Rob
March 29, 2026
"Olympic Triumph stain
Purchase four cans of "Olympic Triumph - Atlas Cedar last August / September 2025 for my $15000 deck. Applied as instructed by directions on website and cans. Now after this winter my expensive deck looks like crap!!!!! Company contacted for suggestions on how to fix, not looking for refund even, but will not talk to me with receipts. Who keeps can of stain receipts for 8 months ago? Not sure what I am going to do now, Home Depot should be ashamed of selling this inferior product!!!!
Maida Tresenio
March 25, 2026
Don’t book any installation with them
Don’t book any installation with them. Just get from trusted one. Check for reviews.
Joe Stanley
March 23, 2026
My experience today was mde better by a…
My experience today was mde better by a new employee learning at the cash TOMI. He was courteous and completed my transaction perfectly!
Baidaa Alchi
March 18, 2026
Purchased Amana brand stove from Home…
Purchased Amana brand stove from Home Depot and after few months it was not working well, called Home Depot and spoke with Parsi and he was so helpful and resolve my issueGreat customer service
Greg Burke
March 14, 2026
March14th,2026
March14th,2026. 2 taps 2 bathroom sinks. If I could rate this company with a zero they would get a zero. I ordered two faucets and two bathroom sinks on February 22. I’m doing this review on March 14 still have not have them installed although I paid to have them installed. I received a phone call shortly after the order was given to make an appointment. The message told me to call to make an appointment which I did several times couldn’t get anybody that spoke English and I mean without exaggeration, they couldn’t speak English. The left hand didn’t know what the right hand was doing. Finally contacted a person that could speak English and said the only order she has is to install two faucets she had nothing about the sinks so I went ahead and called the store to make a complaint. They said they’re trying to fix what was wrong but hadn’t heard back from them.Called the online service again and they said that they couldn’t make an appointment to have it installed until the items were delivered. Well this was within the two weeks of the last week in February and the first week in March and still didn’t have the sinks or the faucets. When the sinks and faucets arrived I called for an appointment, they scheduled to have it installed on the 12th between 7am- 12pm on the 12th. We received a call from the service guy who said he will be there between one and three to install the faucets. He knew nothing about the sinks. I’m now going to take the sinks back in the faucets to retrieve my money for the items and the installation and they will not them charge me 15% restocking fee as stated in the contract. This is the most incompetent company that I’ve ever dealt with. Oh one other thing I run a very busy practice and I got frustrated dealing with the incompetence so I passed it over to my wife and made sure that they called my wife instead of me but instead I started receiving phone calls again from the online store. I would suggest one of two things, Home Depot hire Canadians that speak English to handle the phone business or fire management who’s in charge of the line store because the incompetence is way off the scale. And yes the phone service crackled and hung up while on the phone having to call back to someone who doesn’t speak English.
Norm paquette
March 5, 2026
I am a disabled person and have been a…
I am a disabled person and have been a long time purchaser at the North Bay Ontario Home Depot. I ordered a few sheets of 4 x 8 drywall thinking they would be delivered in my home. When the lone driver got here to deliver, he told me that they don’t deliver inside and so he wanted to put these drywall sheets outside, standing against the house in this slushy snow. I was truly disgusted because they’ve always brought the material in… What if it was ann Appliance,? .. I bet they would have an answer for that one… I told him to take the stuff back and I went and returned a bunch of other stuff I bought and got my money back.. both managers came out and didn’t even try to fix the problem… after all, I’ve been shopping there since this store is opened and have never deviated anywhere else but there.. no wonder Rona is getting bigger with more business…
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).