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3.8 / 5
Average user rating
2036
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ifixit.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of ifixit.com.
Brands may not incentivize or pay to hide reviews.
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Katie Edwards
April 11, 2026
The item arrived in good shape and time, but with no instructions or directions to the website to guide me through installation, the adhesive display piece was ruined by the time if figured out what i did wrong.
Sean Proctor
April 10, 2026
LCD was broken. Went in today and was fixed within couple of hours. Great service and customer service was also great.
C. Senter
April 8, 2026
I received a refrigerator part from the ifixit store and didn't install it within 30 days. When a repairman went to install it, he discovered it wasn't the correct part and had to order another and return another day. I sent an email to them with the order receipt reflecting what part was ordered and picture showing that the part I received was much smaller than the published dimensions of the correct part. The first reply I got was basically saying too bad you didn't find our error in thirty days and that no refund for return was forthcoming. I never got an answer to a second email asking to speak to a manager of some sort.
Travis Zimmerman
April 8, 2026
The replacement charger for my SteamDeck arrived quickly and was even better than the original one that shipped it, since it has a twice as long cord.
John Fallon
April 7, 2026
Battery and tools arrived undamaged. Will update review with longevity of product.
Zakiyyah M.
April 3, 2026
Friends and Neighbors!Beware of the IFIXIT on Chambers and Parker inside of Walmart, their number is 7208782972. My son paid over $240 for a screen repair. He reached out to confirm they indeed did have it store to be replaced within 30minutes. This was confirmed however upon arrival he was told they did not have it but had it at another location and it could be repaired tomorrow. Note that he has been having text conversation for several days and had an appointment for the replacement. He left his phone over night eager to get it fixed before we go to visit his college. He was told they would reach out to me him to pick it up. After he got off work at 10am we stopped in to see if it was done. He was given his phone so the assumption was that it was complete however at 2:01 I received a call from +1 (303) 994-2778 and told his phone was now finished and for us to pick it up. I told the person I spoke to that we picked his phone up 4hrs ago the individual on the phone said we did not pick it up I said we did and left it that. I was leaving to go out of town for work the next day so I wasn’t in town to take my teen back to the store. And him being a minor was scared to talk to the repair guy so. Fast forward 5 days while sitting on the sofa his phone fell to the ground. The newly installed screen became inoperable with a screen protector and case on it with half of the screen turning black. I reached out to the store on the way to the office the next morning via their site explaining my issue. I received a call back no message or text which is how the website said it would contact me. And frankly how they were having conversations with my son about bringing his phone in for several days. So I took it in during my break the next day to inquire why the screen was lifted and not flush like my other replacements have been and why it lifted and cracked with a screen protect on. The screen protector is untarnished. I was informed that the screen replacement was subpar and for the correct replacement it would be over $400. I was not informed when I purchased the replacement that one I would receive a subpar replacement that would not fit properly making it prone to disfunction and that I would be spoken to in such a condensing tone when I speak to everyone with respect. The technician called a man he identified as his brother whey went back and forth in their native tongue. I was given the phone to speak with his brother briefly during which time I informed the brother that I am unsure if the instillation was complete given that I was called 4 hrs after I picked it up that it was now ready. The technician went back and for the with his brother saying something like he won’t replace for free it’s now been 8 days. He got off the phone and said he will replace screen tomorrow but it will cost me an additional $100. And my son was never told different prices for premium vs subpar screen. I am flabbergasted! And at a loss. Buyer BEWARE!!!!
Marcos
March 31, 2026
It's a good battery. It came along all the necessary tools which made it very simple to install.
David
March 30, 2026
The thought that went into this kit is excellent, which made battery replacement easy and stress free. Just take your time, read all the instructions and checkout the videos.
Fuck PHP
March 30, 2026
Product came, battery life massively improved due to my old battery being incredibly worn out
Raymond Kuang
March 29, 2026
Bought a repair kit from them and it works perfectly.
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