jackinthebox.com Reviews
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2.3 / 5
Average user rating
146
Total reviews
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jackinthebox.com Reviews
Read real experiences from customers of jackinthebox.com.
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Jaxson Mori
April 8, 2026
Food is good
Food is good but too overrated for this. Sandwiches good also and price is a but over
Chris Porter
April 6, 2026
The sandwiches are smaller but the…
The sandwiches are smaller but the prices go up. The food is always hot.7525 East freeway Houston TX.
Mirjam Boom
April 3, 2026
I liked that the menu is extensive…
I liked that the menu is extensive burgers, tacos, chicken, breakfast items, and even a late-night menu and much of it is available 24/7. But there are some caveats: sometimes the navigation feels a bit cluttered, and it’s not always clear at first glance where to find specific items or promotions. Also, some features (like bonuses or personalized offers) work better through the app than through the website. Overall, it’s a functional website, but there’s room for improvement in terms of usability and loading speed.
Alex Hermes
March 23, 2026
Jack in the box Durant got off work…
Jack in the box Durant got off work after a long day at the Taco Bell in Durant the lady there seemed exhausted but still put a smile on and was courteous I appreciate her she did an amazing job I don't know her name but she had some tattoos nice lady it was about 1 am
Verity
March 14, 2026
Tasted fine, but order was a total mess.
My tacos and curly fries were exactly what I wanted from Jack in the Box. However, they completely messed up my main sandwich—wrong sauce, missing pickles, and it looked thrown together. When I asked them to fix it, the staff seemed incredibly annoyed, and I had to wait a long time again. The food is standard, but the service and order accuracy at this location were extremely frustrating.
Ted Seltz
March 9, 2026
Disgusting chicken sandwiches
I ordered a grilled chicken sandwich and the meat was flavoless rubber. I couldn't bite through it. They replaced it with a spicy chicken sandwich. The tiny piece of chicken was as hard as a rock and it just tasted like salt. I tossed it after one bite. All this for over $15 for the combo. Never again.
DRFsr
March 7, 2026
Jack in the box St Louis Missouri…
Jack in the box St Louis Missouri location Central West end. When I mean a awesome awesome over the average restaurant for morning breakfast and brunch this Jack in the box just made some kind of history because this is the best Jack in the box I've been to in the STL city. Keeping it real
Jack
March 4, 2026
The NEW Jack in the Box in Hinesville…
The NEW Jack in the Box in Hinesville GA is horrible. Do not get me wrong. Most of the staff is friendly. But they cannot complete an order without making it the way YOU tell them to. I am no longer going back to this store. They cannot do anything right. Avoid it.
Wade Woodcock
February 26, 2026
Jack just doesn't get it right.
On 3-29-2025 we stopped at the Jack in the Box 3605 Atlantic Ave, Long Beach, CA location, and ended up with the most HORRIBLY tasting pile of CRA* that anyone ever shoved off on us as edible food.So, SHAME of US for revisiting that same location on 11-10-2025. OVERCHARGED to the tune of $14.12 for a simple sandwich. Plus, the food quality had improved only slightly.BUT, what was really nasty was the unending stream of 'Soda Snatchers' who simply walked in and drained literally GALLONS of soda and ice from the self serve unit. Essentially, we paid for a soda, and got NOTHING, while dozens of 'non-payers' had their way with the equipment. SADLY, we stood at the counter for almost 8 minutes, and never could get any employee inside the restaurant to give us a micro second of their time. We hoped to get a small refill to wash down the bad taste of JACK food, but never had the opportunity.YES, we knew that 'JACK' does not provide gourmet meals, but the expectation that some employee would police that restaurant was our minimal, yet unfulfilled hope and expectation. Hopefully, your local 'JACK' does a better job for their customers. They probably can, because nothing could be worse than the Atlantic Ave, Long Beach, CA location.
Jess S Jess Qurate
February 22, 2026
I placed an order through the Jack in…
I placed an order through the Jack in the Box app (Order #260222075038838) at Store #3800 in Weatherford, TX. The store prepared the food two hours before the pickup time. When I contacted the store to resolve the issue, manager Laura refused to look at my order number, provided false information about the ordering platform, and hung up on me. The merchant has charged me for a service they failed to provide and is refusing a refund
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