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jacksonandperkins.com Reviews

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2.7 / 5

Average user rating

1358

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for jacksonandperkins.com.

Score

2.7

out of 5

Fair

1.4K Reviews

5

34%

4

8%

3

9%

2

14%

1

35%

Brands may not incentivize or pay to hide reviews.

jacksonandperkins.com Reviews

Read real experiences from customers of jacksonandperkins.com.

Brands may not incentivize or pay to hide reviews.

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M

Monte Melugin

April 6, 2026

Good products when you get them

Good products when you get them. Unfortunately their shipping in haphazard at best. Finally alerter offering fruit bushes some three months ago I was told today it would be another three weeks before my blueberry bush could be shipped, due to weather. What BS!

J

John Mertens

March 27, 2026

They have not shipped my order nor has…

They have not shipped my order nor has there been any communication to my concerning the status of my order that was due to be deliverd here on March 25 Yet my order has not been shipped By today the 27th of March. DO NOT DO BUSINESS WITH THEM.THEY are charging very overpriced for the Roses. Also they are not growers just marketing. And so my order should have been here and now I just want it canceled and ti get a full refund. VERY POOR AND FULLY ABSENT CUSTOMER SERVICE

G

Giulia Giulia

March 27, 2026

Stay away from this company

Stay away from this company , they are a rip off , they defraud you and mock you with their customer service . Giulia Ozyesilpinar

M

Mary

March 24, 2026

Terrible December Deliveries

I ordered 8 separate items in December and most were delivered either dead or marginal quality. I tried to get credit and have emailed and called for two plumbers months. The credit I am supposed to have in my account for only one of the orders is missing or I cannot find it.

N

ninie salih

March 24, 2026

I just bought some flowers

I just bought some flowers, good price and I was satisfied with the product especially the roses. It started to come out.

D

Darcus Gordon

March 23, 2026

Have not received order yet

Have not received order yet. Hope I get it because I ordered more roses from you.

S

Sue Snipes

March 22, 2026

great plants

the simplicity hedge roses arrived in perfect condition.and the oxford girl just arrived so excited for the arbor to be full of pink blooms

M

Maurice Weilbacher

March 22, 2026

I haven't received my order yet

I haven't received my order yet

J

Jeffrey Weaver

March 22, 2026

I ordered about 10 bare root roses over…

I ordered about 10 bare root roses over the past three years. Everything was ok before 2025. Three of the roses I planted never grew. I first one was a Walking on sunshine and I sent a message and the plant was replaced. However, that replacement rose had very mildly roots and it wouldn’t grow. I lost another one around the same time. I know my roses, I have 36 of them. I know when and how to plant them. I probably won’t be buying anymore as by the time l pay $49 for the rose and shipping it’s darn near 60 or 70 dollars for one. So I bought this years roses from my local nursery.

R

Rhonda

March 22, 2026

A box of roses arrived with white mold…

A box of roses arrived with white mold growing on the roses. The ruses still had sine green stems so we planted them, gave them all the standard care but just of them did not survive. I contacted your company and got jo response. You used to be good with your guarantee, but now it seems to just be words with nothing behind it. Nit sure after 20 plus years of being a customer that I will buy from you again.

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