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4.6 / 5

Average user rating

665

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for jane.com.

Score

4.6

out of 5

Excellent

665 Reviews

5

80%

4

8%

3

3%

2

2%

1

7%

Brands may not incentivize or pay to hide reviews.

jane.com Reviews

Read real experiences from customers of jane.com.

Brands may not incentivize or pay to hide reviews.

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J

Jenny Hensley

April 13, 2026

I loved everything that i ordered

I loved everything that i ordered

K

Kim Davis

April 13, 2026

Tired of this popping up

Tired of this popping up

J

Julie Klemm

April 11, 2026

Love the sweater

Love the sweater! It arrived promptly and looked exactly like the picture.

C

Chelsea Herron

April 8, 2026

Difficulty accessing return infor

Difficulty accessing return infor

K

Kristina Winfield

April 8, 2026

I ordered UK size 14 fleece jacket as I…

I ordered UK size 14 fleece jacket as I was in need for a new one. Unfortunately I was disappointed to receive a product made in china with suspicious labelling, looking completely different from the website picture. Moreover, the clothing was nowhere near size 14 therefore I emailed Jane asking for return and refund. Although their response was immediate, I was fairly annoyed to find out that I have to send the item to China myself, paying supposedly £25 postage. The jacket costed just under £35! Jane also offered generous 15% refund!!! Ladies and gentlemen, please stay away from these scammers!

J

Jata Crochet

April 7, 2026

Super cute shirt

Super cute shirt; just took a while for delivery

D

D Martin

April 7, 2026

Smooth transaction.

Smooth transaction.

R

Rhonda Walton

April 5, 2026

It’s exactly as I expected it to be

It’s exactly as I expected it to be. Perfect size, great color, and beautiful!

L

Lisa Bird

April 4, 2026

Quick Ship…

Quick Ship…. Love my Lemon Houseshoes!

J

Janie Logeman Balena

April 1, 2026

I have answered this survey already

I have answered this survey already. Jane.com has responded and the individual vendor has responded.

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