jdwilliams.co.uk Reviews
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3.1 / 5
Average user rating
14701
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for jdwilliams.co.uk.
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jdwilliams.co.uk Reviews
Read real experiences from customers of jdwilliams.co.uk.
Brands may not incentivize or pay to hide reviews.
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sandra johnston
March 23, 2026
Yeah nice security and good all round
Yeah nice security and good all round
Venessa Rushton
March 22, 2026
Not very stylish ladies clothes
The problem with the ladies clothes, is that they are shapeless, baggie and the tops are too long, also very little choice with a size 3 shoes.
Joan Showler
March 20, 2026
User friendly
User friendly
Gaynor Marshall
March 20, 2026
SHOCKINGLY BAD COMPANY AVOID
A fraudulent account was opened in my name with JD Williams and when I reported it to them they did not care and refused to provide me with the information the fraudsters had provided!
Jeanni Knight
March 17, 2026
Bad company
Bad company, sinking lower and lower. Customer service practically non existent! I was paying more then I needed to every month, sometimes two payments a month. All of a sudden in December after making two payments, I can’t get in to my account!, it became non existent? January I get a letter from a company called ACI who have taken over my account, it’s probably the decline of the company, hiking prices, extortionate interest on the slowly declining lines of goods! Don’t use them, legalised robbers
John O'halloran
March 17, 2026
Poor attitude to safety
Still not received a duplicate assembly instructions for my bbq, that was first requested in October 25. This is despite the bbq having a gas burner. I am told by customer service that their ‘process’ must be followed. The company seem to think this ‘process’ is more important than gas safety. I am simply asking for a digital copy to be sent out to ensure the bbq has being correctly assembled
Jason Baxter
March 17, 2026
Absolutely Hopeless
I bought an exercise bike from JD Williams and within a couple of weeks, one of the pdeals came off and cannot be put back on. I contacted them about this and they referred this to the supplier who has not been in contact. Took some advice and it appears my contract is with them and not the supplier, therefore the onus is on them to resolve it. It is well within 6 months since purchase and yet they still refuse to take responsibility. I have quoted the consumer credit act at them with no luck, they keep saying wait 24 hours. Absolutely hopeless company. Qiock to take your cash, slow to take any responsinbility. Bet they'd be s**t hot if I stopped paying!
Tracey Forrester
March 14, 2026
Simple to pay
Simple to pay
Mark Dowding
March 13, 2026
Very slow issuing refunds (still waiting after almost 3 weeks)
I ordered 6 items of clothing. Unfortunately 4 of them were too small and therefore, I needed to return them and request a refund.The returned goods arrived with them on Wednesday the 25th of February, they acknowledged the return, by email, on Friday the 27th of February, I am still waiting for my refund. There returns policy is, in my opinion, vague to say the least.
Emma Harrison
March 13, 2026
Easy to pag
Easy to pay, had no trouble at all
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