jsdentallab.com Reviews
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4.0 / 5
Average user rating
86
Total reviews
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jsdentallab.com Reviews
Read real experiences from customers of jsdentallab.com.
Brands may not incentivize or pay to hide reviews.
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roni
March 17, 2026
Totally reliable and efficient
I’ve been using JS Dental for many years and have found them to be very reliable and efficient. They are always improving their technology which makes their products even better.They have actually saved my mouth!!!!
Julie Lemire-Briagas
March 7, 2026
Superior quality and service
They really make sure to get it right, even with difficult customers like me! This is the #1 go-to company for a quality guard. I'll use them again when I lose this one too haha!
CC
March 4, 2026
Fake JS Lab charges
JS Lab is a snake company with snake practices. They fraudulently charged over $300 to my credit card for a dental guard I never purchased. In fact, I didn't send the impression kit due to the lack of response from the company. This company has several consumer complaints online about lack of responses, customers being charged and not receiving products, etc. They basically created a fake order and fake product and charged me. I regret ever considering this company.
Jeanette
February 27, 2026
Great products and customer service
Working with the employees at JS Dental Lab has been a great experience. I have spent so much money buying guards at the dentist office with nothing guaranteed, when one did not work I would go on to the next dentist or Ortho and still another bad appliance. I love that there products are guaranteed until it's right making slight adjustments and sending it back is so easy, getting a return label sent to me in an e-mail to print. I am so happy with my guards.
Jamie Osborn
February 24, 2026
Dylan is a night guard wizard
Dylan is a night guard wizard. It might take a little while, but it’s worth it, it’s a really good guard and they are very patient, I know that dentist office make the best and it’s hard to replicate that but they do a very good job and making a great guard and I have tried several different companies. Thank you, Dylan.
Sean Conway
February 17, 2026
Just pray you won’t need any adjustments!!!!
The mouth guard JS Dental sent me had a bulge and couldn’t be worn so I sent it back to them with adjustment markings before Christmas. On Feb 3 after asking when it was coming, Leighton said they were two weeks behind schedule. It’s now Feb 17. So almost two months later I still have no idea when I’ll have the mouthguard that I paid hundreds of dollars to JS Dental for in 2025. Basically JS Dental is no better than Walgreens for a mouthguard. It just costs a lot more, takes 25 times longer, and you never know what’s going on.
Tracy Schroeder
February 15, 2026
This is the 2nd time I have ordered…
This is the 2nd time I have ordered night guards through JS Dental labs. Their customer service is great and they fit perfectly. I really like this company.
Moriah Angott
February 5, 2026
The terribly slow and painful process, but great guards
The terribly slow and antiquated process makes the great guards *almost* not worth the effort. Process with no hiccups already includes: mail me the moulds > mail back the moulds > mail me the guard. Several weeks is normal.However, their process also includes an optional upgrade, which isn't clear on the original order online. It comes highly recommended in the paper insert with your moulds and requires waiting for more moulds because you have to do both upper and lower. I did this process when ordering my first guard from JS Dental Lab a few years ago. Now I need to replace my guard. When I went to use the "easy" reorder process, they did not have my old measurements and apparently did not record that I had upgraded to a 3d guard. So wait for first mould > multiple emails to confirm that it wasn't the kit for a 3D guard > submit a new upgrade order with new order #> wait for more moulds in the mail > return > wait for guard > get guard that doesn't quite fit and doesn't actually seem like a 3D guard > multiple email process > need to print off things at the library > send guard back > wait for new guard. HOPE it's right this time as I use an old guard which was partially chewed by my dog.... All told, this process has taken more than three months, and I still need to send the new one back. Probably will hit the 4-month mark by the time I get the final guard. Some of that time is just life (out of town, etc), but that's precisely the point. It's a great savings compared to the dentist, but don't expect to get this done in a reasonable time frame. Next time, I will consider another online option - if one exists - to hopefully remove or reduce all the extra back and forth.
Cal S
January 19, 2026
JS Dental Lab is great
I came across this company several years ago. I was thoroughly impressed with them from the start. They provide an outstanding product at a reasonable price compared to dental offices. They also focus on great customer service. If you’re in need of a dental appliance give JS Dental Lab a try.
Greg Chann
January 15, 2026
One happy camper
In order to fabricate a dental guard I needed to make a good casting of my teeth. Even though I followed the instructions closely the first two attempts were not successful and the lab let me know what went wrong. They were prompt with the analysis and sent me additional casting material quickly. The third attempt was a charm and once sent in the lab began making my guard. I received the finished product in a couple of weeks. It was a perfect fit and no modifications necessary. My dentist wanted to charge me $500-700 for a guard JS Dental Lab’s guard was $100 ( Amazon sale) I couldn’t be happier with my purchase and nighttime grinding has been averted.Thanks JSDL!
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