kastking.com Reviews
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2.4 / 5
Average user rating
39
Total reviews
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kastking.com Reviews
Read real experiences from customers of kastking.com.
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Chris Sampson
March 7, 2026
I ordered 4 330 yard spools of 15lb…
I ordered 4 330 yard spools of 15lb test tripolymer for 5 of my reels and 2 spools of 20lb test of the braid. I have not used the braid yet for it is for top water . I really hope its better than the tripolymer. After 1 fishing trip and my line breaking 4 different times on two different reels I pulled it all off. They were less than 2 pound fish. Im 57 years old and never have I had a line this awful. You might want to check your quality control. I don't know if I got 4 bad spools or if this is the nor. However I won't be buying anymore. I will report on the braid when ive used it.
Jeff Clave
March 6, 2026
KastMaster does not stand behind their products
Bought a baitcaster rod and reel set op for my grandson and shortly after Christmas the rod snapped about 12” from the tip while grabbing it and pulling it out of my truck bed one day after fishing. He’d only used it three times before that. My 7 year old grandson was heartbroken. This was the rod & reel he wanted and now will have to go buy a new rod because KastMaster wouldn’t warranty it. They offered a half off price plus shipping but I could go out and buy a new rod for less than that. Think about other manufacturers before buying a new rod and reel by KastMaster. Sad they wouldn’t replace a 7 year olds new rod & reel that was his Christmas present. Jeff C.
Louis Caruso
March 2, 2026
Tournament fish bag.
I ordered the tournament bag through Amazon. Had the bag at my door in 2 days. This is the first bag that hasn’t leaked in the corners. Well made.
Michael Escobar
January 11, 2026
Cheap ass products!!
Absolutely, horrible products. First cast and the line got all tangled up. Absolutely horrible worse purchase. I've made.We'll never use any of their products again.Waste of money!!!!!Take my advice. Don't believe the hype go to your local fish store and make a purchase there. Do not buy off this company!!!!!!! Look up the reviews on Yelp yourself. They make cheap quality products.Advertise it.As some of the best complete lies!!!! I would have given them a negative ten stars.If possible!!!!
Olajuwon lawson
October 17, 2025
I order a last king bag off of tick toc…
I order a last king bag off of tick toc and reached out to both kastking and gofo just to getting getting run around about waiting 3 days from gofo. Kast king won’t cancel my order . I literally order the item on Oct 2. I can literally order the item on Amazon and have it tomorrow or within two days so frustrating.Gofo is telling wait 3 days twice while the phone says the item was delivered then switched to it in transit. At this point I order the bag for my fishing trip and which has passed Tired of the run around
Ron Schoening
August 28, 2025
Captain Brian and Winnie are…
Captain Brian and Winnie are outstanding customer care individuals, they do an outstanding job handling all issues. Thank you
John Lopez
June 11, 2025
Customer Service - Nightmare
What a nightmare trying to get someone in customer service to pick up the phone or call you back. My calls were around managing a return as well as asking for technical advice on reel selection. Customer service is horrible. I told them one has more luck getting people to answer or return call from a Chinese sweatshop. I never evaluated the reels purchased. I simply sent them all back. Going to Lews brand.
Brian Morgan
March 4, 2025
SCAM WEBSITE - BEWARE
Purchased a baitcasting reel and they sent me a Chinese knockoff game controller. SCAM WEBSITE.
Randy
September 2, 2024
I bought have several kastking products…
I bought have several kastking products and always been pleased I bought a catfish rod and the tip eye insert came out. I read the warranty info and it says they charge 20$ handling fee and shipping. That would be more than half the rod price. So. I sent them a email about my troubles and they sent me a refund with no problem. Very happy with customer service. I had previously written a bad review I should have waited because it only took a few days for them to take care of it.
Stephen W. Conover
August 26, 2024
Horrible Customer Service!!
Placed order on 8/14/24 with expedited (1-3 day) shipping. Today is 8/26/24 and I still have not received the order! I called KastKing on 8/22/24 and spoke with Paul. He said he could not cancel my order but would send a message to "them" requesting a cancellation and refund. He followed up with an email stating same. Here it is 8/26/24 and I still have not received the order or any further communication fro KastKing. I recommend other do not do business with KastKing if they cannot refund an unreceived order.
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