katebackdrop.com Reviews
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4.4 / 5
Average user rating
2142
Total reviews
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katebackdrop.com Reviews
Read real experiences from customers of katebackdrop.com.
Brands may not incentivize or pay to hide reviews.
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david aldridge
January 30, 2026
Absolutely can not fault them
Absolutely can not fault them. Not just the superb quality of the backdrops (I ordered 4 big custom ones) but the speed of delivery and the amazing customer service I have received from Vina. I will be purchasing more this year certainly
Cheri D
December 30, 2025
I am so incredibly impressed with Kate…
I am so incredibly impressed with Kate Backdrop! Out of about 10 very well known global brands for printing graphics and backdrops, Kate Backdrop was the only company to stay with the charity until they found the right solution, tailoring to what was needed and their budget but also guaranteeing quality speed and efficiency. I cannot believe how happy they are with the backdrops and how incredible they look on set.
Lynn Bull
November 13, 2025
STOP SUPPORTING Kate Backdrops of China.
As a business owner in the backdrop industry, I feel compelled to speak out about the unethical practices I’ve witnessed from Kate Backdrops over the years.Over the past several years, I’ve seen countless examples original designs used or copied without permission by this company. These are not just similarities these are direct copies pulled from other's website. They also feed original designs into AI and we have seen their account with proof of this behavior. This violates copyright laws and damages not only my business but also the artists.When the companies involved operate overseas and don’t follow the same intellectual property protections we can't fight them!These practices hurt real people, small businesses, and the integrity of our entire industry.If you care about originality, artist rights, and ethical production, I urge you to research before purchasing. Support companies that respect creators and do things the right way and are LOCAL and in your industry!We must stop the support of Kate Backdrops of CHINA.
Erin
November 8, 2025
Good stuff, consistent!
Have been using Kate Backdrop for years, always love them!
Ovidiu Matei
October 8, 2025
Inexistent customer service in germany
I have to give them credit for the backdrops variety, but when it comes to customer service, i can not get in touch with them. I live in Germany, so somehow i am tied to the german website, but i couldn't find anyone to sepak too. I also sent an email with my request, and in 2 day still no answer. I would like to chenge the shipment from standard to express, if it is posible, but because i got no answer, i don't know if this is posible. At least, if it is not posible, i can work my way with the standard delivery date. I have clients that ask when will we shoot the sesions, but i don't know what to say them, because i don't know either.
Connie Rodriguez
September 12, 2025
I love everything Kate Backdrops!
I love everything Kate Backdrops!
Ekaterina Konovalenko
September 2, 2025
Overpriced
In general, these backgrounds are overrated and overpriced. A paper backdrop looks more professional yet simple, and clients tend to prefer it over fabric. The print quality is not bad, but it doesn’t create a realistic feeling, which is understandable.
J.S
July 28, 2025
excellent customer service for urgent order
placed an order on Friday and asked for rush delivery, as the backgrounds were required for a photoshoot on the Tuesday. shipping stated delivery would be made Thursday, spoke to a customer service rep and they noted they had spoken to the courier and would get my order to me ASAP. Order updated to delivery Monday, so in time for the shoot. AMAZING service. THANK YOU!!!
Becky Machin
July 5, 2025
I ordered from this company and…
I ordered from this company and realised within the legal 14 day cool of period that I did not need the product. I have contacted the company and they are refusing to accept a return
Paolo
June 10, 2025
Quality product (great print, irrelevant creases)
I purchased a quality fleece photographic backdrop, printed on demand from an existing model of theirs.The product is qualitative, well printed (nice colors) and the creases are few and barely visible.I opted for express shipping because I needed it for a photographic shooting, and the production and delivery times were above my expectations (about 10/15 days from the moment of payment to the physical receipt of the product).The customer service that supported me throughout the process, in the person of Candy, was excellent (speed of response, kindness, precision, professionalism).
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