keenfootwear.com Reviews
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1.7 / 5
Average user rating
453
Total reviews
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keenfootwear.com Reviews
Read real experiences from customers of keenfootwear.com.
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Bill Smith
April 13, 2026
Ever since keen have been manufacturing…
Ever since Keen have been manufacturing in India the quality of production has dropped severely, I was a kean Keen Fan for many years, I believe the first pair i bought around 16 years ago( Keen Wanderer) fantastisch durable hiking shoe, the second pair Targhee i was also very good, The first pair of Targhee II, super.Targhee III, okay but no comparison with the first pair of Targhee II. A pair of uneek sandals, great for the summer.And then a second pair of Targhee II.After 3 months the rubber toe cover ,loose, the soles sqeaking,the two layer sole separating, the rubber soles loose,falling apart.I was in a hiking shop today and asked if they have Keen shoes, the answer? We do not stock them anymore as we have to many claims with them.Sooo, i will definately not be purchasing any more Keens, Such a pity that they have gone do far down hill that they have fallen off the cliff.
Gallaghers Phones
April 2, 2026
Sadly for such an expensive boot
Sadly for such an expensive boot, the quality is shockingly bad. I would have expected them to last more than two years. I’m old, only walk a dog and only used the boots in winter on easy terrain. I have had much much cheaper boots that I had worn in my younger years that had outlasted my expensive Keen boots by ten years. Comfortable they are but not worth the price
Dave Bliley
March 31, 2026
My go to shoe brand for work.
I really like all the keen shoes and boots I have purchased. I did have a pair of the hiking shoes fail but they gave me a 120 dollar credit towards another pair of shoes. Not sure if some of the negative reviews stem from buyers purchasing the shoes from non authorized shops or not.
David Kneller
March 29, 2026
Shoes really comfy but six months old…
Shoes really comfy but six months old and some falls off not fit for purpose. Pity you can't add pictures to warn people of poor quality.
Dale Rogers
March 20, 2026
I've been a loyal customer of Keen for…
I've been a loyal customer of Keen for many years. I have stuck with one particular shoe(Targhee 3 in grey/blue) that I really liked and have ordered probably a dozen pairs. They discontinued that color of shoe this year and i decided to go with what comparisons said was a similar shoe (Voyagur in grey/blue). It isn't the heel on these is much higher and positions my foot in a way that hurts my knees and toe because me feet slide forward. I contacted Keen to see if i could make an exchange for a current color combination in the Targhee 3's but they were unwilling to work with me. Now I'm apparently just out the $150. Kind of puts me off of a brand I have really liked for a long time.
Lee Monnier
February 24, 2026
Probably the most uncomfortable shoes I…
Probably the most uncomfortable shoes I have ever worn! My first pair were pretty good, 2 more pairs sucked and I have an insulated pair I figured I would give a try, they’re worse than the others. they will be going in the garbage. I’m never buying another pair again
disappointed
February 10, 2026
Poor Customer Service & Quality Control
I’ve owned multiple pairs of Keens over the past 15 years and loved them, until now.I ordered my usual size 7.5, but they arrived a FULL size too small with visible suede defects. I contacted customer service with photos, hoping for a reasonable resolution.Their response? “Sizes vary between manufacturers” (despite being the exact same model) and outright denial of any defects, even with photo evidence. I had to repeat myself multiple times as they ignored key issues.The shoes are sold out, so I requested a partial refund for the sizing error and defects. I was flatly refused.After years of loyalty, I expected basic accountability when quality control failed. Instead, I got corporate deflection and zero willingness to make things right beyond a basic return. I cannot recommend Keen to anyone based on this experience.
Dennis
February 10, 2026
I felt lucky to order the last pair of…
I felt lucky to order the last pair of leather sneakers in my size. The shoes were received by me in an acceptable time. Unfortunately, the shoes appear to be a return item to Keen, who inturn,sold to me. The shoes did not come with cardboard supports, they were laced incorrectly, the tread were slightly worn, and when I tried them in I could immediately tell that the cushioning had already been pressed down. I reviewed on the Keen website. Keen failed to post my 2 star review. No more Keens for me.
Troy McInnis
February 7, 2026
Skimping
I asked for a pair of hiking boots for flat feet. I've had several pair, but couldn't see what type they were. I thought they were MT Carmel or something like that, but the Keene rep said they were Pyrenees. All of my boots were a darker brown color and the picture showed the same. I got a light brown color. So I guess thats fine. Im still determine if they are for flat feet. They seem more narrow than before which causes some discomfort, but im waiting for it to workitaelf out this week. ow here is where I'm throwing the curve ball for you readers. What is up with the shoe laces? They used to give you pleanty of length, but now you can barely tie a bow at the top. Lord help you if you are hiking and have to use only a portion of shoe lace which is what they gave you in the first place. So Keene, stop skimping on the small things. I would rather ypu give give one set of long shoe laces instead of the two.sets of shot ones. Thank you for reading.
Sandy D
February 7, 2026
The Keen Versacore Speed tennis shoes…
The Keen Versacore Speed tennis shoes came with too short of shoestrings and the tongue will not stay in place. Keeps moving far to the side where you can see your socks. I have tried lacing them all different ways and can't seem to correct the issue. Drives me crazy! Appears the tongue is too narrow?? Save a few pennies on materials??? My first and last pair of Keens. Bought them a few months back but are hardly worn but I'm still upset enough to share this review. Buyer beware!!
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