koala.health Reviews
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3.9 / 5
Average user rating
101
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for koala.health.
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koala.health Reviews
Read real experiences from customers of koala.health.
Brands may not incentivize or pay to hide reviews.
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Timothy Shiro
April 10, 2026
Koala always provides exceptional…
Koala always provides exceptional service and friendly interactions with Koala staff. Thank you
Gavin Cotter
April 8, 2026
Great people
Great people. Hi Joree!
Savannah Snyder
April 6, 2026
Koala was very simple and easy to use!
Koala was very simple and easy to use! The packaging was aesthetically appealing and thoughtful. Archie loves his Koala bandana that was included.
That one
April 1, 2026
Great customer service
Great customer service, fast shipping once RX was verified.
Betsy Jean
March 31, 2026
Great partner pharmacy!
I discovered Koala Health after my Vet partnered with them for pharmacy. My older pup, Violet, is newly on expensive heart medication and finding ways to get the best price possible is now a mission. On my initial order with Koala, I received a nice discount for 90 days of chewable tablets. I easily placed the order, and was pleasantly surprised when they called to ensure that I received a full 90 day prescription. They were friendly, knowledgeable and seemingly wanted to help me get the most bang for my buck. The package arrived quickly and when it did, it had a cute little bandana in it with Koala's on it for Violet to support along with a little welcome note. Anyone who has fur babies that treat them like little humans in fur coats knows how much a little card with your pups name on it means! While I am only one prescription in with Koala, my first experience was exceptional.
Brone Spann
March 30, 2026
Excellent service
It was easy to order my dog's flea medication. Shipping was very fast.
Courtney Brooks
March 30, 2026
I love having an option to buy this…
I love having an option to buy this product for my two frenchies from Koala Health instead of Amazon and others. The price point is fabulous since I have both dogs on it I need two boxes. Y’all are great communicators when inventory was low you kept me informed. Thanks from a very happy customer
customer
March 20, 2026
Great Service
I like the fact that they double check things with your veterinarian and get back with you about any issues. I also like that it’s convenient to ship and once things got done it was fast delivery!
Stace
March 20, 2026
I called after not receiving my 16 year…
I called after not receiving my 16 year old dog’s meds and it had been over two weeks. The prescription hadn’t been filled and shipped - it had been forgotten. I was promised they were filling the prescription right then and researching the best way to get it to me - it didn’t arrive for another 5 days. My dog’s meds had run out and he was suffering. Had they filled it the day they received the authorization from the vet he wouldn’t have run out. He suffered needlessly because your company wanted to save shipping charges after irresponsibly losing his prescription.
Chris Tham
March 18, 2026
Easy to place orders and fast
Easy to place orders and the Vet prescription check was done quickly.
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