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kogan.com Reviews

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Join 18,246+ users reviewing Kogan. Read verified ratings and real customer experiences on kogan.com before you order.

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3.4 / 5

Average user rating

18246

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for kogan.com.

Score

3.4

out of 5

Good

18.2K Reviews

5

48%

4

11%

3

5%

2

5%

1

31%

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kogan.com Reviews

Read real experiences from customers of kogan.com.

Brands may not incentivize or pay to hide reviews.

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S

Shane Purplebus

April 12, 2026

Absolute rubbish

Absolute rubbish TV followed by Absolute rubbish aftersales service. Multiple issues from the start followed by multiple false promises of faulty item will be picked up for warranty. This started in Nov 25 shortly after item arrived and persists still in April 26. Have put a case together to forward to ombudsman as Kogan wont even at my multiple requests click delivered at their end. By doing this customers are UNABLE to review product on their page. Only after informing Kogan of this did a person actually try to call me on a number you can't return their call on, clever. Do yourself a favour and buy locally from a walk in store.

B

bob cooper

April 12, 2026

Kogan has a lot of fantastic deals …

Kogan has a lot of fantastic deals and most of their products are fit for purpose, working very well,

G

Graham

April 11, 2026

Simple On Line shopping experience

It's very simple and easy to navigate through the whole process from viewing to payment 🤙🤙🤙

L

Lindsay Forbes

April 11, 2026

Excellent service

Excellent service

J

Jay

April 11, 2026

Great deals

Great deals, very quick in porting and good service

A

Ali Mcf

April 10, 2026

Kogan Failure to honour gurantee

Bought a Swann wired security system. Kogan states 'we cannot find the purchase Please supply us with OUR sale and purchase details. I have an email saying otherwise. Directed to deal with Swann. Did so complete with pics of the faulty box unit. The famous 'disappearing company' act.ContinuesThanks so much for providing the details.I’ve already forwarded your information to the manufacturer for review.I’ll be sure to get back to you as soon as I receive an update from their team.In the meantime, if there is anything else we can assist with, please let me know.Kind regards,Aivan Customer CareWhat happens between your supplier, Swann, and yourselves, is nothing to do with Kogan and your customers..13th April. Still waiting for a refund and instructions for returning at Kogans' cost.

B

Brian

April 10, 2026

From the pen of the reluctant reviewer

I can find almost anything I want on the Kogan website for extremely affordable prices. I love Kogan, and they are my goto website when I want to buy anything.

B

Bill Sokolich

April 10, 2026

Bill for unrequested membership by Kogan…

I have purchased several items on Kogan . Products were ok, didn't have a problem until they billed me for a membership I never requested. Maybe there was a tickbox they filled in somewhere BUT this was unauthorised use of my credit card and a serious offense. Being foreign based they know they will not be prosecuted. I was reimbursed by paypal which is a recommendation to use pay platforms. Banks not so good. They want you to try and unsubscribe from an account / membership you NEVER willingly took up.Chat bots are obviously a waste of time.

S

SK Saunders

April 9, 2026

Easy to purchase

Easy to purchase, quality product, lowest price and really fast delivery.

N

Neville Streng

April 9, 2026

For someone who is old

For someone who is old, the process was easy, and prices are extremely competitive. App is very easy to understand.

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