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3.4 / 5
Average user rating
18246
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for kogan.com.
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Read real experiences from customers of kogan.com.
Brands may not incentivize or pay to hide reviews.
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Shane Purplebus
April 12, 2026
Absolute rubbish TV followed by Absolute rubbish aftersales service. Multiple issues from the start followed by multiple false promises of faulty item will be picked up for warranty. This started in Nov 25 shortly after item arrived and persists still in April 26. Have put a case together to forward to ombudsman as Kogan wont even at my multiple requests click delivered at their end. By doing this customers are UNABLE to review product on their page. Only after informing Kogan of this did a person actually try to call me on a number you can't return their call on, clever. Do yourself a favour and buy locally from a walk in store.
bob cooper
April 12, 2026
Kogan has a lot of fantastic deals and most of their products are fit for purpose, working very well,
Graham
April 11, 2026
It's very simple and easy to navigate through the whole process from viewing to payment 🤙🤙🤙
Lindsay Forbes
April 11, 2026
Excellent service
Jay
April 11, 2026
Great deals, very quick in porting and good service
Ali Mcf
April 10, 2026
Bought a Swann wired security system. Kogan states 'we cannot find the purchase Please supply us with OUR sale and purchase details. I have an email saying otherwise. Directed to deal with Swann. Did so complete with pics of the faulty box unit. The famous 'disappearing company' act.ContinuesThanks so much for providing the details.I’ve already forwarded your information to the manufacturer for review.I’ll be sure to get back to you as soon as I receive an update from their team.In the meantime, if there is anything else we can assist with, please let me know.Kind regards,Aivan Customer CareWhat happens between your supplier, Swann, and yourselves, is nothing to do with Kogan and your customers..13th April. Still waiting for a refund and instructions for returning at Kogans' cost.
Brian
April 10, 2026
I can find almost anything I want on the Kogan website for extremely affordable prices. I love Kogan, and they are my goto website when I want to buy anything.
Bill Sokolich
April 10, 2026
I have purchased several items on Kogan . Products were ok, didn't have a problem until they billed me for a membership I never requested. Maybe there was a tickbox they filled in somewhere BUT this was unauthorised use of my credit card and a serious offense. Being foreign based they know they will not be prosecuted. I was reimbursed by paypal which is a recommendation to use pay platforms. Banks not so good. They want you to try and unsubscribe from an account / membership you NEVER willingly took up.Chat bots are obviously a waste of time.
SK Saunders
April 9, 2026
Easy to purchase, quality product, lowest price and really fast delivery.
Neville Streng
April 9, 2026
For someone who is old, the process was easy, and prices are extremely competitive. App is very easy to understand.
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