kotn.com Reviews
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3.2 / 5
Average user rating
40
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for kotn.com.
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kotn.com Reviews
Read real experiences from customers of kotn.com.
Brands may not incentivize or pay to hide reviews.
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Sara K.
April 1, 2026
Long-time Kotn shopper
Long-time Kotn shopper. Made my first purchase in 2020 during the pandemic. I have seen them improve their fit and material quality considerably over time. Their new spring collection is exciting with trendier styles (love their off-shoulder tee). Kotn has been one of my favourites for several years now and I see continuous improvements in their product and positioning season over season. Definitely a brand to watch..
Rimon
February 16, 2026
Very good quality and customer support
Very good quality and customer support
Sandy Abdelmalak
February 16, 2026
Exceptional quality and highly…
Exceptional quality and highly recommended. Their customer service is outstanding as well. If you’re looking for a comfortable yet elegant outfit, don’t hesitate to choose them.
Samar Sanad
February 16, 2026
Excellent products and excellent…
Excellent products and excellent customer service
Abanoub Michel
February 16, 2026
Perfect one
Perfect one
Karine
February 16, 2026
The best quality and very cooperative…
The best quality and very cooperative customer support
Karen
February 16, 2026
Great quality and amazing customer service
Great quality and amazing customer service
Tanya Rodrigues Life of Red
January 20, 2026
wrong items rec'd, no response from them...
I ordered 4 pcs from their website, A dress, black hoodie , grey hoodie, and a green hoodie. I received the dress, two black hoodies and a green hoodie... but i never received the grey one.I reached out to them to advise i got the wrong item send in place of the grey hoodie, and never heard back. I reached out to follow up 2x after that and they never answered me at all. Their customer service is unfortuantly non existant. This experience has left a sour taste in my mouth, and it will be the last time that i shop on their website. BUYER BEWARES
MK
January 16, 2026
Terrible Customer Service
I received a shirt in my order that was covered in dirty marks; it looked like it had been left on a warehouse floor (which probably is what happened). I sent an email requesting a refund or replacement, and did not receive any response back. I then sent two follow-up emails, and still heard nothing. I finally received a response after almost a MONTH, with a 20% off promo code as a thank you for my 'patience'. I have never felt compelled enough to write a negative review until now. Absolutely terrible customer service.
UnhappyMan
January 12, 2026
Contrary to others reviews
Contrary to others reviews, my experience was amazing.I ordered two items on Friday 09/01/26, which I received today 12/01/26. The quality is superb. I can feel the weight of the cotton and the quality. I’ll definitely be ordering by from here again.
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