lectricebikes.com Reviews
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Join 1,722+ users reviewing Lectric eBikes. Read verified ratings and real customer experiences on lectricebikes.com before you order.
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4.5 / 5
Average user rating
1722
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lectricebikes.com.
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lectricebikes.com Reviews
Read real experiences from customers of lectricebikes.com.
Brands may not incentivize or pay to hide reviews.
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Stephen
April 14, 2026
This is my fifth Lectric Bike purchase…
This is my fifth Lectric Bike purchase and I am consistently pleased with the high quality of each bike at an affordable price point and with excellent customer service as well!
Connect /
April 14, 2026
I checked on warranty replacement parts…
I checked on warranty replacement parts break malfunction caused broken bones deep gash got hurt pretty bad. Warranty says it was covered. I tried to have numerous discussions with Christian in customer service he felt it was ok to repeat himself over and over for 3 weeks of emails gaslighting defamation discrimination and breech of contract. They do not valid there Warranty. Christian, just would not stop. Ali the manager jumped in instead of considering how ignorant Christian has been my injuries were pretty severe. I was pretty patient. Ali the manager instead of being considerate and de-escalating the situation, he or she decided to make things worse and breach my contract. Oh, my lawyer will be contacting the company in the morning.Don't do business with these people.Very disrespectful discrimination, they're into gaslighting.Anything that'll get you aggravated to about.Try to invalidate the warranty agreement that you paid for total ripoff faulty break system almost killed me. They breached and written and signed agreement for the warranty after the email I received a harassing phone call What kind of service warranty is going on with this company.
Bill
April 14, 2026
Extremely fast shipping
Extremely fast shipping, well packaged, and high quality product for the price.
Kenneth
April 14, 2026
Ease in ordering
Ease in ordering. Nice company. Great customer service.
Michael
April 13, 2026
Love my new bike bought one for my Fla…
Love my new bike bought one for my Fla home and ordered one for my home up north love them
AARON
April 13, 2026
so far upto today i would give the XPeak2 9 outta 10
so far upto today i would give the entire process a 5 star.. however on a brief ride today -my left pedal and pedal arm came straight off in the midele of pedaling in traffic i hobbled to the nearest hardware store and bought a set of allen wrenchs and some locite tite.. all this within 2 miles of home.. i do hope you all will help a fella out..
Christine
April 13, 2026
Highly Recommend
Excellent customer service. Lectric has resolved several issues that I had with my original trike. They have stood behind their product. I now have an XP 2.0 as a replacement. I'm very impressed with the improvements in the trike's power and enhanced suspension. It's great fun to ride and is my everyday around town transportation.
Ryan
April 13, 2026
The entire process was very easy
The entire process was very easy. Fortunately for us while visiting family in AZ we were able to drop by the Phoenix location for a test ride. That sealed the deal! great bikes and the best part was the ability to fold them and transport easily under the truck bed hard cover. We did have a slight snafu with an issue with the seat post. The issue was quickly resolved. Thanks again!
customer
April 13, 2026
Quality control needs to be improved.
Shopped a lot of bikes and this seemed to have the best of everything that I was looking for. Price was okay but the same deal is on all the time. The bike needed a replacement part when I received it, not happy about that. It came today now I need to take it to a service center with 10 mile on it.
S Paarlberg
April 13, 2026
It was hard to put on the attachments
It was hard to put on the attachments. We did not like using QR codes for instructions
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