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2.4 / 5

Average user rating

48

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lemsshoes.com.

Score

2.4

out of 5

Fair

48 Reviews

5

29%

4

0%

3

6%

2

15%

1

50%

Brands may not incentivize or pay to hide reviews.

lemsshoes.com Reviews

Read real experiences from customers of lemsshoes.com.

Brands may not incentivize or pay to hide reviews.

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J

Jonas Sakalauskas

March 28, 2026

No goods, no communication, no refund

I placed my order some time ago and still have not received the package or even a tracking number. I have contacted the seller multiple times, but the responses were vague and unhelpful at first, and now they have completely stopped responding to my emails.I was told the delivery would arrive within 48 hours, but that timeframe has passed with no delivery and no explanation.The biggest issue is the complete lack of transparency and communication: no tracking number, no confirmed dispatch date, no clear information about where the shipment is, and no response from the seller anymore.I do not recommend this seller. I had to initiate a payment dispute.

J

Joe

March 26, 2026

No longer a quality brand

I’ve been wearing their shoes exclusively for at least 10 years. The only exception was my Northface winter boots. They finally needed to be replaced. I got a pair of limbs winter boots and they didn’t even last one season. They’re not waterproof they’re not insulated. The coloring is coming off and the zipper comes undone while I’m hiking there’s nothing quality about these boots. My Northface boots looked better after five years and thousands of miles of where than these do after one season. They used to be a quality brand, but no longer. They won’t post reviews on their website, only fake ones.

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Jane

March 23, 2026

Beware

Beware. If you are ordering from the UK the website does not make it clear about sizing. I ordered a size 6 and was sent an American size 6 which is a UK 3.5. They do not exchange. I had to return the shoes at my own expense via DHL which is not straight forward. I am still waiting for a refund. Even though I liked the shoes I will not be ordering again. Their customer service is not good enough.

S

Siri Fossum Storhaug

February 9, 2026

The perfect shoes!

I have 6 different pairs of Lems shoes, spreading from winter to summer shoes, and they are all my favorite! Healthy shoes looking cool, making my feet Healthy and me cool. I made a mistake on the first sizing, but that's on me, and they're just a little too big. I almost haven't worn any other shoebrand for the last 3 years!And they always come one time:)

V

Van M

January 31, 2026

Shipping late and sizing awful

Paid for 2 day shipping and it did not arrive in time. Then the sizing was all wrong. They advertise a wide toe box for natural toe spread and I had gotten supposedly what their widest boots was. These boots were narrow and not a wide toe box. Instead the boot tapers in like a a traditional shoe. They advertised normal US sizing and they were no where near the correct size. Way to small. The whole company is false advertising and they don't keep up negative reviews.

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Jason y

January 22, 2026

The worst customer service ever

The worst customer service ever. I purchased a pair of shoes eight months ago and I took great care of them.They developed a hole within the top of them within eight months.Lems would not do anything to make it right.

G

Gurusidda Manu

December 19, 2025

Tight fitting

Tight fitting. Not wide toed at all despite their advertising. Do not recommend

A

Annie

December 8, 2025

Unethical business practices

My husband and I have multiple pairs of Lems shoes, and the sizing is all over the map. However, I could live with that if I hadn't recently discovered the company is not posting our fair but negative reviews. That is completely unethical. I won't order from them again.

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Jonathan Dinsmore

October 6, 2025

Primal 3

Recently bought a pair of their Primal 3 shoes to camp with. Fit was perfect, shoes were light, and they had amazing grip on rocks and uneven surfaces. Unfortunately, I lost one shoe on the long trail back on a motorcycle camping trip. Emailed Lems, and they got back within minutes and helped set me up with new pair (discounted). Couldn't have asked for a better experience and can't wait to get my second pair (which I will be much more careful with)! I will definitely be buying more of their shoes in the future and recommending them to friends/family.

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Pol

October 4, 2025

We ordered two pair chelsea boots of…

We ordered two pair chelsea boots of the same model to try different sizes. They charged us the delivery costs and the boots they were completely different. We sent them back and after 4-5 weeks they still didn't sent us back our money. Horrible experience.

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