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Join 994+ users reviewing LifeFone. Read verified ratings and real customer experiences on lifefone.com before you order.

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4.8 / 5

Average user rating

994

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lifefone.com.

Score

4.8

out of 5

Excellent

994 Reviews

5

80%

4

11%

3

5%

2

2%

1

2%

Brands may not incentivize or pay to hide reviews.

lifefone.com Reviews

Read real experiences from customers of lifefone.com.

Brands may not incentivize or pay to hide reviews.

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G

Gaye

March 3, 2026

LifeFone to the Rescue

My 89-year-old dad took a nosedive off his patio and broke his neck. Who knows how long he would have laid in the grass with the sprinklers running on him if he didn't have his LifeFone pendant. We're forever grateful. He sure took a lickin', but he's kept on tickin' and enjoying life to the fullest. :) Thank you, LifeFone!!

C

Charles Weldon

February 27, 2026

Excellent service that brought real…

Excellent service that brought real peace of mind. Knowing Mom could get help right away—and being able to monitor call activity—helped us make timely care decisions. Thank you.

R

Roger schaefercustomer

February 21, 2026

New User

I appreciate this service due to my advanced age.Service was needed after a fall injuring my knee.Communication device attached to my wrist.RFS

B

Bill Endicott

February 18, 2026

Have not had occasion to use but take…

Have not had occasion to use but take comfort in knowing I have it.

V

Vallie Szymanski

February 18, 2026

LifeFone Malfunction

Customer service and kindly and efficiently solving my problemLynn at tech support was incredibly helpful.

L

Leslie Davis

February 17, 2026

Great customer service

Great customer service. Reminders to test equipment. Decent pricing.

K

Karen Peterson

February 5, 2026

Training on turning off daily alarms

I had been triggering alerts because I was not turning off the daily alarms correctly. The staff was very patient and thorough when they walked me through how to do it step by step. Haven't had a problem since.

J

Jacqueline Graves for Keith F

December 23, 2025

We haven't used the service yet other…

We haven't used the service yet other than my father accidentally setting it off. Unfortunately it was at a funeral mass and my phone was in the car. I was first on the list. My other 4 siblings didn't recognize the number, so that wasn't good. An ambulance came.... At least we now know it works. My father received two calls on his phone from an unknown number. Who actually answers unknown numbers? Not me. I think we will now be prepared if it happens again.

J

JE

December 4, 2025

Truly never alone

I have been using the At-Home & On-the-Go, VIPx® for 8 months. I just turned 59 and I use it for epilepsy. I am very pleased with the customer service and the device. I wear the device as a necklace (very comfortable) anytime I am at home. Most nights I sleep with the necklace on, it's that comfortable. I use the clip (in my purse) when I leave the house. The peace of mind and the independence is well worth the monthly cost.

C

customer

October 31, 2025

LifeFone provided more information…

LifeFone provided more information online than competitors. No hard sell.

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