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3.6 / 5
Average user rating
805
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for lilicloth.com.
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Read real experiences from customers of lilicloth.com.
Brands may not incentivize or pay to hide reviews.
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Stephany
January 16, 2026
FRAUDULENT COMPANY. DO NOT ORDER FROM THIS WEBSITE!This company appears to be a legit site, but it isn't. You will get your order after about 2 weeks and the material is sub par and the fit isn't good.Their return policy is a joke. Must be in original packaging and pass 2 or 3 back and forth emails before they decide to refund.They first will offer you to keep the product and offer 40% of your cash back. Then when you sent it, they'll make the same offer but offer 60% of your cash back. When you finally ask for a full refund, they send you a label and tell you the mailing fee will come out of your return money. THE USPS MAILING LABEL THEY SEND YOU IS FRAUDULENT. USPS will not accept the package because the label was created by this company and unpaid for and unauthorized. Upon reporting this to the company, they will prompt you to accept a new return label or send the return via your own money... That you will not get back. So you'll be out the item, the money and the fee to mail it! Completely FRAUDULENT! DO NOT ORDER!
stella
December 13, 2025
After paying extra to have my order shipped in 3-7 business days, I am still waiting for my order which is beyond the 3-7 business days. Also, I cannot access the website to order or track my order. AND THEY HAVE CHARGED MY CHARGE CARD ALREADY!!!!
Dorothy Morgan
October 21, 2025
after almost 3 years of waiting for lilicloth to refund my money for returned items, I am giving up. I am throwing away my return receipt away since it is obvious they will never refund my money. It has been so long I don't even remember the exact amount. I think around $189,00. My date of returned items is 1/12/23 at 12;12pm. It was sent by ups. WILL NEVER ORDER FROM THEM AGAIN.
Dee Barber
February 18, 2025
I ordered 4 items: Vintage Tribal Florl Art Sweater $26.24, Loose Knitted 3D printing cardigan blue $26.23, asual Buttoned Heart T-shirt white $8.99 and winter casual PU cotton Padded Boots Gray $19.99. $81.45 was charged to my credit card for these On 1/23/25. I have rec'd only the $8.99 shirt and a free bracelet that I did not order but was promised. Where are my other 3 ordered items??? Note: I do not want discounts on other purchases (that is called "bait and switch" and is illegal), I want the items ordered delivered or, if you cannot deliver in a timely manner, I want the money I sent for my purchases still due refunded to me in full, $72.46. If I do not hear back on how this will be resolved within 10 business days, by March 3, midnight, EST, plenty of time to reply, I will feel justified in contacting my bank and asking them to reverse ALL of the charge, which they will do but they will also then replace my debit card and tag your business as an unreliable merchant. It would be best to avoid this for both of us. Please send info of how you are fully resolving this in the time frame given. Thank you, Dee Barber
Marsha Ellis
February 16, 2025
Easy to navigate and find what I need
MACK
January 11, 2025
1st class, ordering is simple.MackSpokane Valley
CHERYL VAN PELT
January 9, 2025
Website was very easy to use.
Ann Coghill
January 8, 2025
The on-line system was easy to use--which is very important to me...And, even though I have not yet recved the things I bought, I am sure they will be of good value and just as described.
Gerry de Speville
January 5, 2025
I have written to your Support section. 1) Sending me an email saying I qualify for a 20% discount and than your system automates a discount of 15% which I cannot change! Awful..just damn awful! I place 2 orders in succession..Then I get two shipping dockets. Hello…orders placed minutes apart. Why not have one shipping order..why?
Larry Solverson
January 5, 2025
Found the exact product my wife wants. Always a good thing!!
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