lisaleonard.com Reviews
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Join 2,322+ users reviewing Lisa Leonard Designs. Read verified ratings and real customer experiences on lisaleonard.com before you order.
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3.6 / 5
Average user rating
2322
Total reviews
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lisaleonard.com Reviews
Read real experiences from customers of lisaleonard.com.
Brands may not incentivize or pay to hide reviews.
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Jeff
April 9, 2026
Repeat customer will be back for more...
I have purchased products multiple times from LLD (full nativity and many Christmas Village products) and have always been happy with the products. More important is that my wife has always been happy with them :-)
Maria Wittnebel
March 23, 2026
Terrible quality
Terrible quality! 2 stones fell out of my birthstone ring in the first month and nothing was done to replace it and poor customer service. Don't bother wasting your money.
Anna Greenham
March 22, 2026
Beautiful quality
Beautiful quality, fast shipping, and best of all, it put a huge smile on our daughter’s face as she battles depression. Thank you for helping us bring her that joy.
Laurel Westall
March 11, 2026
Lovely pendant.
I was extremely pleased with my customized pendant. The design is nicely crafted and very pretty. It didn’t take long to receive it. I would highly recommend this business and products.
Judy Krueger
March 8, 2026
After many weeks
After many weeks, I reached out to the company, only to be chatting with an AI that knew nothing. Said I had no order, even though I had an order number and my credit card had already been charged. Went on for two weeks, when all of a sudden the order shows up. I had ordered charms previously for a necklace and was unaware that the charm sizes had changed and it looks weird with the other ones on the necklace. Not ordering here again.
Pamela S
March 5, 2026
Love, love, love
I have ordered 5 rings, plus multiple necklaces and have never been disappointed. Ordering is easy and the presents are shipped in a timely matter and the recipients have loved them.
RG
January 19, 2026
Very poor customer service
Very poor customer service. Faulty item and no details on how to return on their website. Very disappointing as I have now contacted them 4 times receiving no response at all. Expensive pieces which I believed worth it, I have bought other pieces that I love so bought more because of that. Whilst you can never rule out from anywhere you purchase something that there could be issues, it’s wholly unreasonable to be ignored. Very poor customer service but hope it gets resolved.
SEAN
January 4, 2026
Nope!
Nope. Sorry, but don’t do it. Ordered end of November ready as a Christmas gift, has not arrived. Chased up a few times, AI assistant replies promising a ‘human agent’ to make contact with me but never did. £111+ spent, cancellation & refund requested with still no real response. My bank have refunded my purchase for now, not 100% sure this is a genuine functioning company now. Shame as liked why I saw on instagram, but note comments are limited on their posts, red flag. Sorry.
Lindsey Michelle
December 26, 2025
Repeat customer… never giving my business again!
I don’t even know how to explain the saga that has taken place with my order. I ordered rings in 2015 and 2019 and love them. I ordered at ring for my third baby on November 10th because there was a sale and wanted a Christmas present for myself. Fast forward to early December and I still didn’t have the ring or any communication about where it was. When I reached out I continued to receive replies from an “AI assistant”. I had to ask to speak to a human. This back and forth continued until they offered a gift card for the value of the ring (the ring is now $20 more than the sale I bought it for). I asked for my order to be reordered to give them a chance to redeem the experience or give a refund if they chose not to do that and they issued me a refund. I now have two rings with my kids names but I have three children. I will never do business here again.
Kelly Szoke
December 23, 2025
Don’t order
No. Returns…. Only exchange, not satisfied with the quality of necklaces at $50 each! Very disappointed and feeling ripped off.
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