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Join 62+ users reviewing Los Angeles Apparel. Read verified ratings and real customer experiences on losangelesapparel.net before you order.
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2.0 / 5
Average user rating
62
Total reviews
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jazzmine steward
April 8, 2026
Sketchy business, no refunds or exchanges. Terrible quality as well.
Jacob
February 26, 2026
I've been a customer of theirs for over a decade, primarily for their cotton boxer briefs. Never a bad experience.
Consumer
February 9, 2026
They lied about being able to do an exchange and once I sent back the items said that exchanges are not possible.
sissililu
January 7, 2026
I genuinely love Los Angeles Apparel’s heavy-weight T-shirts — the quality of the fabric itself is great, which makes this experience all the more disappointing.I placed a larger-than-usual order specifically for the Black Friday promotion, including discounted items and advertised giveaways. Unfortunately, almost half of my order was problematic: out of nine items, four were either defective, incorrect, or unusable.One T-shirt arrived dirty and was fully refunded, which I appreciated. However, the remaining issues were handled inconsistently.A long-sleeve shirt I paid for (not a free giveaway) was delivered two sizes larger than ordered, making it completely unusable. For this item, I was only offered a partial refund, which felt unreasonable given that the mistake was clearly on the seller’s side.Another “imperfect” T-shirt contained around eight visible holes in a prominent area, far beyond what most customers would reasonably understand as “minor imperfections.”Customer service was polite but ultimately inflexible. I was told that return shipping labels cannot be generated for international orders, meaning I would have had to cover return shipping costs myself for items that were incorrectly or defectively shipped. As a result, I had no real option other than accepting a partial refund — even though the original purchase commitment, including the Black Friday offer, was not fully honored.Overall, while the products themselves can be excellent, the quality control and international customer support were disappointing. I would strongly recommend improving fulfillment accuracy and offering fair, consistent solutions when mistakes happen — especially for international customers.
Leopoldo X
December 23, 2025
Ordered an item back in November thinking I was being ahead of the game. Big mistake. Package got stuck in shipping limbo and basically disappeared. Reached out to the company and they told me once it ships, its "not their problem" and I'd have to deal with the carrier myself. Had to go back and forth forever, waited WEEKS, still didnt get my money back until I reached out MULTIPLE times. Never ordering again fr
AlinNYC
December 9, 2025
Ordered two items early November, neither arrived. Damaged in transit. When I reported it, I was informed they weren't responsible for items damaged in transit. Well, I certainly wasn't. When I questioned it, they said they'd refund or replace when the claim was reimbursed. I said I wasn't interested in a replacement if they weren't responsible if it was lost or damaged, and I wanted a refund. 10 days after the claim was reimbursed by the carrier, I still haven't been refunded.
magdalena nowak
November 16, 2025
Purchased the jumpsuit and several other items from there. I prewash my clothes prior to wearing them and the jumpsuit had a small hole in it after the pre wear wash in it. It started running bigger after I put it on. I contacted customer service and they said it wasn’t their responsibility to replace the item after it fell apart with one wash! Terrible! Will never be purchasing from them again. Terrible customer service.
RJ
August 1, 2025
I wanted the sort of thin, lightweight bras this company sells, so I didn’t mind their flimsiness. However, their sizing is wonky. I had to order a couple sizes to figure out which one fit - it ended up being an XL instead of my usual M. But a year later when I ordered more XL’s, their sizing had changed and the bras were too large. They do not accept returns or exchanges on bras, so I won’t order from them again, having no idea what size to order. I emailed them and asked for an exception to their exchange rule, but they said no.
Jo Beckett
July 4, 2025
Absolute waste of money, 2nd time I have bought gym pants, rubbish. Elastic waist non existent, after couple of washes you would need braces to keep them up. Don't waste your money. Rubbish, guess where they are made? Unfortunately I can't give a 0 review!
ci
June 25, 2025
I placed an order for two pairs of summer shoes. The order took three weeks to arrive in Italy, but so far so good. When the package arrived the contents were wrong, it contained random underwear. Customer service then asked me if I wanted a refund or a new shipment, and I asked for a new shipment. Disappeared. After a few more days I then asked for a refund which promptly arrived but was only for the product and not for the shipping (16.50 eur). So I waited three weeks for a package, other days for a response, and I lost 16 euros. Never again.
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