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Join 386+ users reviewing Healthy Back Institute. Read verified ratings and real customer experiences on losethebackpain.com before you order.
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1.4 / 5
Average user rating
386
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for losethebackpain.com.
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Read real experiences from customers of losethebackpain.com.
Brands may not incentivize or pay to hide reviews.
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Carin Copeland
March 24, 2026
This is one of those companies that sets you up with a free offer and doesn’t tell you it includes an ongoing service agreement so they start sending and charging and just never stop. You can’t find a way to stop them so they just charge over and over. Despicable shysters!
on-line shopper
March 18, 2026
Upon receipt of first order in May 2025, I saw pills contained ingredients to which I am deathly allergic. I immediately called and cancelled all future shipments. No future deliveries arrived, but they continue to bill my credit card EVERY SINGLE MONTH since then. I tried to get my bank to block those monthly charges and they refuse to help me. DO NOT FALL FOR THIS COMPANIES TRAP. They will drain your bank account.
NCMcD
March 4, 2026
I wish I could give a minus star review. This is a scam. I ordered from this company in November. After reading all the literature I decided not to try this due to kidney and liver issues. I called to cancel. I was told I had to have my account number, which I could not find in my account info. I had my order numbers but was told she didn't have access to order numbers. Early in January I found the link to cancel my subscription, which I did. I checked my account for all three items and confirmed all said subscription cancelled. I sent an email asking for confirmation, then forgot to follow up. The end of January I received a shipment of all 3 products. I emailed again and again forgot to follow up. End of last week I received the products again. I just checked my account and my subscription is active. To arbitrarily reopen my account after I had cancelled is fraud. I will follow up accordingly.
customer
March 1, 2026
You have charged me for something that I did not request and I would like a refund immediately as I’ll have my legal People right up you’re a little old you know what Antoinette
Gerkey Bowers
January 31, 2026
I order the back massager for $104..They offered and upgraded version for $147..Yeah I clicked on it..But they charged my card almost $300..and I ne ver got the one with the.cloth cover.The next month..Jan 1st. They billed and sent me a"TensUnit with more patches.$39.00. .later this month Jan 2026..I was billed $39.00 for capsaicin patches..I tried to replace my bank card..The bank us duplicating the same card..I msgd them to stop sending me stuff..we'll see.
Donna Burns
December 17, 2025
I do not understand ANYONE not finding this medication as a MIRACLE!!! I have had severe back pain for 10 years, I am 75 now. I can’t do the housework I need to do because of back pain. I am on my 3rd month. I just got a FREE bottle, but have purchased 2 other bottles. I felt a difference in ONE WEEK!! The people who say it doesn't do anything, they are not taking 3 pills with water every morning before food. My sister tried it and I know her, she wasn't consistent!!! It WORKS GREAT IF YOU TAKE IT CORRECTLY!!!! I can’t see myself ever NOT TAKING IT!!! I love NO PAIN AND GETTING THINGS DONE!!!! Ha! Thank you for this great product!!!
Lydia Ola
December 15, 2025
This company took €68.18 from my account. I had to search up this company I had no idea who they are. I didn't order from them I checked my email I don't have an account or I have never ordered from them before but I still got charged. I have called and notify my bank and it is now under investigation for fraud.
Deb Waterbury
November 24, 2025
I ordered 4 bottles of Heal n Soothe. The website and the catalog indicates a 90-Day money back guarantee. Apparently the only way to get a refund if the product does not work, is to send back all of the unopened bottles. They tell you that it may take 90 days to get the relief they profess, yet why would you send it back without trying it for 90 days and then have no unopened bottles to return?
Jackie Richards
November 24, 2025
I listened to the whole video and it sounded very sensible. I completed the forms in optimistic good faith to gain my free bottle only to find the free offer was not available in UK. I then removed all my details and did not press the release button. WHY WASN’T THERE A STATEMENT SAYING IT WAS NOT AVAILABLE IN ALL COUNTRIES. Now looking at other Trust Pilot comments I feel very disappointed
Sam
November 22, 2025
Product caused severe diarrhea, have canceled any subscription or order on my account. Will try to return just received unopened bottle of Heal-n-Sooth for a refund to test the 99 days refund policy. Will be watching closely for any additional unauthorized charges.
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