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4.3 / 5
Average user rating
258078
Total reviews
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Read real experiences from customers of loveholidays.com.
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Tallyann
April 9, 2026
Was adding another person to our original booking. So easy to do, no bother
Matt Sinclair
April 9, 2026
Whilst booking to stay at the Bahia Principe Grand Tulum resort was very simple via the Loveholidays site I would not recommend using Loveholidays to book this resort, or any other holidays again. Following full payment of the holiday my expectation was I would be able to perform the online check in 10 days prior to arrival so I could then book dinners at the resorts various restaurants. I had been advised by friends who had stayed at the resort previously that leaving booking restaurants until you arrive at the resort will leave you disappointed as restaurants are booked out well in advance of people’s arrivals. If this happens the only option for evening food at the resort is to eat at the Yukatan buffet restaurant. Thankfully (luckily) the quality and variety of food at the buffet restaurant is high so we weren’t disappointed but having the option to check in online prior to arrival and make dinner reservations, like other holiday providers offer, was my expectation and I was left very dissatisfied with Loveholidays overall support. Despite repeated requests of Loveholidays to contact their provider to allow me to check in online, nothing was resolved and we were unable to check in online prior to our arrival as the reference provided by Loveholidays for our stay was not recognised by the resort. Whilst I highly recommend the Bahia Principe Grand Tulum resort I do not recommended Loveholidays.
alexander mccann
April 9, 2026
The staff are brilliant very helpfull
Susan Wesson
April 9, 2026
Really easy to navigate and book, prices are really resonable
Nancy Iliya
April 9, 2026
Booking was easy, amended my ticket stress free with no extra charge.
brie dawson
April 9, 2026
The process from finding a suitable holiday to booking was straight forward and relatively easy to manage. Prices are very competitive.I would recommend this website.
Mrs Michelle Midgley
April 9, 2026
Simple booking process.
Robert Watson
April 9, 2026
Paid for a private transfer On arrival our taxi was lateOn departure was given a time that would have made us miss our flight We tried to change to an earlier pick up but told this was not possible so we booked a private taxi at another cost
Lee Haycock
April 9, 2026
Easy booking process, everything there to book , great choice very easy booking process no hassle 10/10
Gillian M
April 8, 2026
The app is easy to use and add-ons are simple to book. The photos of the hotels I have stayed at have been accurate. The communication from the company is excellent.
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