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4.3 / 5

Average user rating

258078

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for loveholidays.com.

Score

4.3

out of 5

Great

258.1K Reviews

5

70%

4

11%

3

3%

2

2%

1

14%

Brands may not incentivize or pay to hide reviews.

loveholidays.com Reviews

Read real experiences from customers of loveholidays.com.

Brands may not incentivize or pay to hide reviews.

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T

Tallyann

April 9, 2026

Good experience and easy to use website

Was adding another person to our original booking. So easy to do, no bother

M

Matt Sinclair

April 9, 2026

Stay at Bahia Principe Tulum but don’t use Loveholidays to book your stay

Whilst booking to stay at the Bahia Principe Grand Tulum resort was very simple via the Loveholidays site I would not recommend using Loveholidays to book this resort, or any other holidays again. Following full payment of the holiday my expectation was I would be able to perform the online check in 10 days prior to arrival so I could then book dinners at the resorts various restaurants. I had been advised by friends who had stayed at the resort previously that leaving booking restaurants until you arrive at the resort will leave you disappointed as restaurants are booked out well in advance of people’s arrivals. If this happens the only option for evening food at the resort is to eat at the Yukatan buffet restaurant. Thankfully (luckily) the quality and variety of food at the buffet restaurant is high so we weren’t disappointed but having the option to check in online prior to arrival and make dinner reservations, like other holiday providers offer, was my expectation and I was left very dissatisfied with Loveholidays overall support. Despite repeated requests of Loveholidays to contact their provider to allow me to check in online, nothing was resolved and we were unable to check in online prior to our arrival as the reference provided by Loveholidays for our stay was not recognised by the resort. Whilst I highly recommend the Bahia Principe Grand Tulum resort I do not recommended Loveholidays.

A

alexander mccann

April 9, 2026

The staff are brilliant very helpfull

The staff are brilliant very helpfull

S

Susan Wesson

April 9, 2026

Really easy to navigate and book

Really easy to navigate and book, prices are really resonable

N

Nancy Iliya

April 9, 2026

Booking was easy

Booking was easy, amended my ticket stress free with no extra charge.

B

brie dawson

April 9, 2026

The process from finding a suitable…

The process from finding a suitable holiday to booking was straight forward and relatively easy to manage. Prices are very competitive.I would recommend this website.

M

Mrs Michelle Midgley

April 9, 2026

Will use again

Simple booking process.

R

Robert Watson

April 9, 2026

Paid for a private transfer

Paid for a private transfer On arrival our taxi was lateOn departure was given a time that would have made us miss our flight We tried to change to an earlier pick up but told this was not possible so we booked a private taxi at another cost

L

Lee Haycock

April 9, 2026

Easy booking process

Easy booking process, everything there to book , great choice very easy booking process no hassle 10/10

G

Gillian M

April 8, 2026

Great holiday company

The app is easy to use and add-ons are simple to book. The photos of the hotels I have stayed at have been accurate. The communication from the company is excellent.

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