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maelyscosmetics.com Reviews

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3.4 / 5

Average user rating

2778

Total reviews

Why these reviews matter

We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for maelyscosmetics.com.

Score

3.4

out of 5

Good

2.8K Reviews

5

63%

4

6%

3

3%

2

3%

1

25%

Brands may not incentivize or pay to hide reviews.

maelyscosmetics.com Reviews

Read real experiences from customers of maelyscosmetics.com.

Brands may not incentivize or pay to hide reviews.

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P

Psacha LaJoie

April 10, 2026

The double charge you and then will not…

The double charge you and then will not give you a refund! Horrible customer service.

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Misti Dunn

April 10, 2026

I ordered the Be Tight for my stretch…

I ordered the Be Tight for my stretch marks, I wasn't really impressed with it considering the price and the amount of product wondering if I should have got the Get Dreamy instead? I love it when I first tried it but now they keep trying to charge me and I cant get them to cancel a subscription I never signed up forI'm very disappointed because this isn't the way to treat your customers, Now im afraid to order anything else from them!What might I be charged!

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Jenn K.

April 10, 2026

DO NOT BUY FROM MAELYS

DO NOT BUY FROM MAELYS. This company is an absolute nightmare and I genuinely cannot believe they are allowed to operate like this. I purchased TWO products from them and had one of the most disgusting skin reactions I have ever experienced in my life. I have never reacted to skincare/body products like this before, and it was honestly alarming.The second I realized what their products were doing to my skin, I reached out for a return within the trial period only for them to refuse to give me an actual refund. Instead, they offered me STORE CREDIT. For what exactly?? Why on earth would I want credit to buy MORE garbage?At that point I was beyond disgusted. It honestly makes me question the quality and safety of what they are selling. The entire experience left me wondering if they are recycling returned products or cutting corners somewhere because NO legitimate skincare company should be causing reactions like that and then refusing accountability when customers complain.And don’t even get me started on their “customer service,” if you can even call it that. It is nothing but useless AI-generated copy-and-paste nonsense on repeat. Every response is automated, cold, and completely unhelpful. No real person. No real assistance. No actual care for customers whatsoever. Just the same robotic nonsense over and over while they dodge responsibility.This company clearly cares more about keeping your money than customer safety or satisfaction. Their products are trash, their customer service is trash, and their refund policy is shady and predatory. I will NEVER buy from them again and I will be warning everyone I know to stay far away from this company.Save your skin, save your money, and buy from literally anywhere else.

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Janet

April 9, 2026

I'm very disappointed

I'm very disappointed in the buy now, pay later process. They say it's a hold on your account, and it's literally a hold but the consumer does not have access to the 125.00 and it does reflect on the bank statement. Once you return, the hold is released, and then the money is once again available, which is essentially a purchase. I will not buy products from Maely's again.

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Kelly Lewis

April 7, 2026

Scam company - BEWARE

This company is extremely misleading ,buyer beware.I signed up for their “try before you buy” offer for GET-DREAMY, and not only did the product do absolutely nothing, but my cart was automatically loaded with additional “free gift” items that I never selected or wanted.Here’s the catch: those “free gifts” aren’t really free. When I reached out (literally ONE day outside the trial window), I made it clear I was not asking for a refund on the main product — only the unused, unopened items that were added without my consent.They refused. No flexibility, no accountability, just copy-and-paste policy responses.So to be clear:They can add items to your cart without you actively choosing them, but once you’re outside their strict window (even by a day), you’re stuck paying for everything.. even things you never wanted or used.That’s not customer service, that’s a trap.Save your money and avoid the headache.

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Lisa

April 7, 2026

Order cannot be cancelled

I made an order and 2 hours later cancelled. They will not allow me to cancel even though they have not shipped anything as yet but they already charged my account. I have to wait on them to ship and return their products by a certain time. Even Amazon allows you to cancel orders that are not shipped and they are bigger this company. Very shady.

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Gerald Sydial

April 7, 2026

Excellent customer service

The customer service representative was very helpful. Solve my problem and even sent follow up emails after to make sure everything was OK.

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Kathleen

April 7, 2026

Complete Scam!

I had the try before you buy products -which you have 21 days to use it to decide if you want it. After 2 weeks I saw no difference and sent it back. I used the label they sent me and put everything back in the same box that they shipped to me. I realized a few weeks later that they charged me $138.00. I emailed them and they said that I didn't use their label - which I did use! On their website it says Money Back Guarantee! -don't believe them! The product doesn't work and they won't give you your money back!

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Judith Sicam

April 5, 2026

Of coarse I was skeptical

Of coarse I was skeptical. But I gave it a try anyway. I bought get dreamy and now I'm addicted. It smells so nice and there was a bonus I didn't expect. I had some stretch marks, they faded I can hardly see them. May tummy is tighter,and I had some age spots. All gone. I took a chance on this product and I'm so glad I did. I bought this on repeat monthly,I think I'll keep it that way. Love this product can't wait to try others

T

Teresa

April 5, 2026

I like the feel of the creme

I like the feel of the creme. It does not have heavy smell and I can feel a slight heating when I use the product. It lasts a long time too, just a little is needed. Works better when using with a thermal built. A bit pricey

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