malwarebytes.com Reviews
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3.9 / 5
Average user rating
4554
Total reviews
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malwarebytes.com Reviews
Read real experiences from customers of malwarebytes.com.
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IraKolko
April 9, 2026
I had a re-installation issue that…
I had a re-installation issue that involved multiple back and forth emails with support. Their responses were extremely timely and provided step by step instructions. Great support team.
Sandra T Donohue
April 9, 2026
I've been protected by Malwarebytes for more years than I can remember.
I've been protected by Malwarebytes for years and have never had any issues with my protection. I appreciate their diligence. I also like their information updates/scam warnings.I do wish they offered protection for Kindle tablets.
donald romie
April 9, 2026
been using it for yrs,have it on all…value and service
been using it for yrs,have it on all devices,pcs, phone,great value for all you get
Young
April 8, 2026
Outstanding Support from Conor - Fast and Professional!
I am giving Conor 5 stars for his excellent service. I am incredibly impressed with the support I received from Conor, a Technical Product Specialist (Ticket #8323517). I was having a frustrating issue where Malwarebytes became unresponsive with Tamper Protection enabled, but Conor provided a clear, step-by-step solution using the Windows Control Panel that worked perfectly.Not only did he resolve my initial problem with great expertise, but he also followed up and sincerely answered all my additional questions afterward. His professionalism and dedication made me feel truly valued as a customer. Thank you, Conor, for the outstanding support and for going above and beyond!
XYZ
April 8, 2026
I could not make myself understood on…
I could not make myself understood on the Chat session and was led to a round robin of instructions that did not work. Malware message should have included statement saying "If your Iphone iOS system is up-to-date, ignore this message." When a human came on and I sent him a screenshot of my first message from Malwarebytes, the human resolved my problem quickly, but I had wasted about 30 minutes. Date of problem is approximate.
Dave Shaffer
April 7, 2026
Boomer here
Boomer here, I want computer security I can trust, who is up on all the threats out there and work day and night so I don't have to. Malwarebytes lets me sleep at night.
Patricia WeCarre
April 7, 2026
Happy to have Malwarebytes!!!
I find them reliable and thorough. I never worry about having a problem. Thank you for your attention to my account.
Reginald Arulappu
April 7, 2026
Malwarebytes Irritations
I have used Malwarebytes over a number of years. Generally, very happy that it is protecting my gadgets from malwares. However, there are a couple of annoying procedures. First, I have set up automatic daily Threat scan and Quick scan. Yet a window often pops up during the day as a Scan Reminder prompting a periodic scan. Why is this necessary?Secondly, I recently, finally, signed up for VPN. I am starting to feel it is more trouble than it is worth it. Trustworthy websites that I have accessed for a long time are now getting blocked by VPN; which means I have to toggle VPN off each time I access these websites. This is annoying and frustrating. Sometimes, I encounter a problem and I am not even aware that it is because of VPN until I toggle it off. Is there a simple solution for this?
John Hart
April 7, 2026
Ethical security
I find Malwarebytes to be less agressive in their marketing than other companies who in my experience have behaved almost like protection rackets. I get the impression that they just do their job honestly and don't give me any hastle and give bulletins of the latest scams and threats along with good tips and advice.
Stephen
April 6, 2026
Solid Company
All in all, I've been very pleased with the Malwarebytes service. Easy to use the products.
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