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3.9 / 5
Average user rating
479
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mashvisor.com.
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Read real experiences from customers of mashvisor.com.
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Eddie Stokes
March 17, 2026
Ahmed and his team are great to work with and provided the exact data I was looking to incorporate into my app
soroush tabrizi
February 27, 2026
Great platform and wonderful oppressor for RE investors .
DEMIR KIYANUS
February 22, 2026
They are very helpful and I receive immediate replies to my emails. Data access is simple and they have generous plans.
Darren R.
February 20, 2026
Very bad cancellation process. They try to upsell and retain you. No clear way to click cancel and done. It's MORE than 1 button which it shouldn't be more than 2 clicks max. When trying to cancel it asks if you want to downgrade, and then asks various questions about why, etc. I thought I cancelled it but it then billed me 3 months later (I had quarterly payments set) and this is totally ridiculous. I wish I could give ZERO stars for this. Also after emailing them the very next day asking to cancel and refund the customer service said "Mashvisor is a renewal-based service. You are required to cancel your plan before the renewal date. Mashvisor doesn't offer refunds for payments made after the renewal date. Nevertheless, our main mission at Mashvisor is to offer a great customer experience. We are happy to make an exception and refund the most recent charge. All we would ask for in return is for you to rate Mashvisor." .. weeeeeeelll if I'm cancelling and can't cancel and think for WHATEVER REASON I don't want to pay for this.. then my rating is probably not gonna be that great and then if the process to cancel and get my refund is more hassle and now on top of that you are asking for a rating... Then this is what I would rate it. ZERO stars.
Steve Murray
February 19, 2026
5 stars all around great customer service!
Kerri Lucia
February 15, 2026
Excellent customer service. Great site to utilize for your STR and LTR. Very user friendly.
J.Canchola
February 14, 2026
This platform offers investors many of the proprty metrics for an easy at-a-glance read instead of the old way of penciling out the metrics ourselves for each propert.It's a great platform
Abby Farhan
February 13, 2026
Garbage Customer service & Support.I was really excited to try this software, but I Booked a product demo three times on the website and all threee times no one showed up to the zoom meeting. I emailed the person that was supposed to be on the zoom meeting ( Mike richardson ) and never got a reply back.I went on the website to contact support, all they had was a chat bot, i described my issue and it said someone will reach out within 15 minutes.No one reached out!I tried again with the chatbot, it said someone will reach out within 3 hours, Suprise suprise, no one reached out again. I Wasted a bunch of time trying to give this company my business. Never again! I've done some research and there are few competitors doing similar things. I will be giving them a try.
Dave Koopman
February 12, 2026
Been great working with Ahmed and Mashvisor API. Mashvisor API allows my company to automate market research in the neighborhoods we're investing in.
Mohammad Kiani
February 11, 2026
We’ve been using Mashvisor’s API as part of our real estate analytics platform, Serava, and it has been a reliable partner in our MVP and production workflow. The property image access and supporting data have integrated smoothly into our system, and the API performance has been consistent.Their team has also been responsive and helpful during onboarding and technical questions. Overall, it’s been a solid experience working with Mashvisor as a data provider.
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