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3.8 / 5
Average user rating
119140
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for matchesfashion.com.
Brands may not incentivize or pay to hide reviews.
Read real experiences from customers of matchesfashion.com.
Brands may not incentivize or pay to hide reviews.
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Beverley
January 10, 2026
I haven't shopped with Matches for a while, but really liked their iconic boxes and wondered if they were sold separately... Well I was surprised they no longer existed as I had I always managed to get lovely items from them, which by the way, was the only way to acquire said boxes... Well can't say I'm not disappointed as it seems all the good exclusive online fashion sites are dwindling...But to further emphasise how good these boxes are, I have at least 5 of them for years now and they're still going strong... Looked on ebay and can you believe one was going for nigh on 90£ plus p&p... Outrageous!!! Gone but not forgotten.
John Benton
January 9, 2026
Excellent company with stylish products, quick shipping, and real human customer service. Only downside is the high free shipping minimum.
Lara Reynolds
June 5, 2025
Products are great but customer service is not good.
Juliana Peverell
May 25, 2025
Site was taken offline pretty quickly.. I sued to love shopping with them ... but now!
Matilda Dyer
April 28, 2025
Very good experience for every time! I was so happy when I got the goods!Excellent choices and size availability! Most importantly - delivery is quick!
Acheron
April 2, 2025
An extraordinary company - I’m a little biased as I went to school with their owner and founder, Tommy Chapman and though we’ve lost touch and Tommy sold the business for a staggering £890 million they changed the face of clothing retail for ever.
Mrs Simonetta Coronelli
March 10, 2025
I was always happy with Matches.
Ms Chang
March 9, 2025
I'm having a hard time reaching Matchesfashion. Di d you change your name to Flannels?Hope to hear from you soon.BestPolly Chang
Natasja Manders
March 8, 2025
I Miss Matchfashion, it was a wonderfull store
Poppy Metcalfe
February 24, 2025
Never had a bad experience. Love this companyMy items arrived quickly and were nicely packaged!
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