meater.com Reviews
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Join 6,166+ users reviewing MEATER. Read verified ratings and real customer experiences on meater.com before you order.
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4.0 / 5
Average user rating
6166
Total reviews
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meater.com Reviews
Read real experiences from customers of meater.com.
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Pat Shelley
March 28, 2026
I get halfway through my grilling…
I get halfway through my grilling process and the app disconnects and will not reconnect - the app is a useless piece of crap
James Smith
March 25, 2026
Thermometer completely fell apart after…
Thermometer completely fell apart after pulling it out of a joint of meat with a strange white adhesive going everywhere meaning I had to throw the food out as had no idea if it was food safe or not.Was 2 months out of warranty and I got the expected response that they were unable to help as it was out of warranty. When spending £100 on a meat thermometer I would expect it to last more than 2 years with light use, and the fact their warranty only covers that says a lot about their expectation of the the quality of the product. I have a Thermapen which is coming up to 10 years old and still going strong.Very disappointing, will buy a ThermoWorks RFX which apparently have much better build quality than Meater.
Jenny Morrison
March 17, 2026
MEATER response sounded nice but….
MEATER replied as per below but having reached out as requested they still won’t help so their response is purely to try and bat away the poor feedback. AVOID buying these probes unless you are happy to pay so much for a few cooks. Loved this whist it worked but after 17 uses it has packed up. Seems the poor quality reviews I have often read are common. Outside of warranty (two years) but something that is only used once every few weeks should be about usage not time. They can see my 17 cooks - perhaps about 30 hours. At £4 a cook I would avoid buying one of these! They had the cheek to suggest I could buy one with a 20% discount as an apology! So that means they want me to pay for 80%! Save your money and stick to a timer and basic thermometer!
Richie
March 15, 2026
I don’t trust it, chicken was undercooked.
Red meats are ok but for whole chicken i really don’t trust it.A 1.7kg chicken packet and web guidance gave 1hr 30 plus. Meteor came back with 50 minutes, last chicken i cooked skin was pasty and following meteor juices were not clear then when carving their were pink bits so it went back in the oven post carve whilst rest of food sat there waiting.I’m ok with this for red meats as i like it pink/rare but with chicken i’m not touching it if it doesn’t look cooked.For £130 i trust the oven timer more than the product and have a real lack of confidence in it. Only had it at xmas as a gift, if i had the receipt i’d probably ask for a refund.
Paul Derry
February 23, 2026
I wish I could leave a negative -5…
I wish I could leave a negative -5 review. For the cost, this ring lasted less than 9 months, was always off by 10 degrees compared to a calibrated thermopen and now doesn’t even connect to my phone. Completely and 100% cleaned after every cook as well. I’ll never buy another MEATER thermometer EVER!
Paul Mitchell
February 22, 2026
Takes so long to give remaining cooking time
It just takes way too long to give an accurate estimated cooking time then when it gives an estimated time its way off like over am hour off and only accurately adjusts in the last 30 minutes.You wouldn't be using it to plan other foods to be ready the same time.
Sarah Andrews
February 11, 2026
Unable to get refund from UK purchase and customer support phone number charges £100 for a phone call
Bought from Meater directly in the UK but had to return it due to it being a duplicated gift. Had to pay own postage at £10 for tracked delivery but after 3 weeks no refund was received and needed to follow up with Meater. There is no way to contact Meater via email from UK and had to call them on a +1 overseas number. A 25 minute phone call cost me £116 from UK to the phone number provided by Meater for help and support. Was promised my refund in 10 working days but didn’t happen. So had to call them again for another 25 minute call at another £116 bill chasing up my refund. So overall it’s cost me £10 in postage and £220 in phone calls chasing up a refund that should have been refunded automatically. Strongly advise against buying directly from Meater if you are UK based and instead buy from a UK 3rd party retailer. Whilst customer service on the phone was good, the fact that there is no email to contact customer services and you can only call an overseas number at an extortionate cost is very poor customer services, so avoid.
Maxwell Berrisford
February 1, 2026
Generally ok … but….
Generally, this product is fine. But it has two flaws. Firstly, the Bluetooth range is massively overstated. I have an Aga. The charging unit has to sit next to the Aga. If I move to my sitting room, about 6m away it loses connection. Contrast that with the stated 75m range. Nonsense. Second the remaining cook time calculation is ridiculous. On a long slow cook for pulled pork or beef it goes from 1 or 2 hours left, to ten minutes, to rest now in about 5 minutes. That algorithm needs a lot of work.
James Powell
January 26, 2026
Longevtity and duration
After Charging the unit for 15-20 minutes and it failed to maintain contact at the worst possible time. I traded the battery out with a new battery, the unit again failed by losing connection. This product cost way too much to have this kind of reliablity.
Jan Midtbø Westergren
December 30, 2025
Outstanding Support for Meater Pro XL Smart
I contacted customer support on December 30, 2025, at 3:30 PM after probe no. 2 for my Meater Pro XL Smart (with 4 probes) stopped working. I called from Norway using the Danish support number and was connected to Costa Rica, San José, where I spoke with an extremely friendly and helpful representative.She immediately arranged for a replacement probe no. 2 to be sent to me. I was told I would receive an email confirmation with a tracking number and that the new probe would arrive within approximately 7 days.Fortunately, I still have three other probes, so I can use the product on my turkey tomorrow on New Year’s Eve. Best of all, I did not have to return the entire product to the seller, which would have taken much longer.I am very satisfied with both the product and the support. The Meater Pro XL Smart is a true must-have that I use a lot, and the customer service experience was absolutely fantastic.Highly recommended!— Jan
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