megaseats.com Reviews
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4.2 / 5
Average user rating
3064
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for megaseats.com.
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megaseats.com Reviews
Read real experiences from customers of megaseats.com.
Brands may not incentivize or pay to hide reviews.
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Sandy Rosen
March 17, 2026
Way too expensive
Way too expensive! Check your box office for better prices.
Christian
March 16, 2026
The tickets were exactly as listed and…
The tickets were exactly as listed and delivered within 10 minutes! I couldn’t have asked for a better 3rd party booking experience.
Jill Thorwegen
March 13, 2026
Concert Tickets Rejected
I booked and paid for concert tickets and then 15 minutes after being charged and receiving confirmation, I got an email saying the tickets were rejected and refunded due to not being available. The refund was processed right away and all the commnication afterward was good, but it was very frustrating to think I got the tickets only to find out they were not available when I paid for them.
Christina Gamble
March 8, 2026
affordable and easy
Used this site to buy the most affordable tickets. Easy process. Legit tickets. Really enjoyed the show. I check here for tickets before looking anywhere else
Marla Gilreath
February 22, 2026
Poor Communication, No Ticket
If I could give them no stars, I certainly would. My son and I are scheduled to go see a concert tonight and did not get a ticket by the time provided i.e. one day before the concert. No communication whatsoever. I had to call and their customer service is closed. Emailed them and received the notice the next day that the ticket was no longer available. I was offered me another seat and a horrible location at no discount. Surprisingly, when I went onto Ticketmaster, there were plenty of seats available in the area. However, I had to pay double the price because it was a last minute purchase. Now I have to wait 10 days for a refund!! Total scam and poor customer service.
customer
February 12, 2026
Mega canceled my tickets after I bought…
Mega canceled my tickets after I bought a hotel and air fare. They do not guarantee tickets.
Angelica
February 10, 2026
I did not get my tickets :(
I purchased resell tickets for a comedian near the city I live in because AMEX had a promo. The day of the show I did not get a single email with the tickets and when I went to their website to check it still said that it was processing. It was a friday night and I was desperate to get my tickets since I was on my way to the theatre and I remembered a received an email from a representative so I immediately email them and call Megaseats and they were out of office. The good news is that after submitting a claim to get reimbursed I received it which is great. But I still invested time and gas to go, trusting that I had tickets purchased. But I think they should have 24/7 support for these type of scenarios since shows and concerts happen mostly at night and on the weekends. I am glad I got my refund but it was still a frustrating experience.
customer
February 6, 2026
Easy and understandable
Easy and understandable
V Lee
February 4, 2026
Easy to use and I was able to pick my…
Easy to use and I was able to pick my seat.
Jae Kim
January 31, 2026
Slow availability of tickets
Slow availability of ticketsNot as good as other peers
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