meliopayments.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 1,592+ users reviewing Melio. Read verified ratings and real customer experiences on meliopayments.com before you order.
Related articles
3.9 / 5
Average user rating
1592
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for meliopayments.com.
Brands may not incentivize or pay to hide reviews.
meliopayments.com Reviews
Read real experiences from customers of meliopayments.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Brett
April 9, 2026
Great Help with Payments
Sara V. did a great job assisting me with payments that were accidentally sent by my client. She was quick and precise.
Andrew at The Lab
April 2, 2026
Melio's AI randomly blocks payments
Melio randomly blocks payments due to AI-powered "compliance and acceptable use guidelines" including "payments between individuals". This includes vendors you may have paid in the past. In our case, we're a business (501(c)(3) charitable org) paying an individual artist for performing/exhibiting, and we are suddenly receiving random rejections due to unspecified issues. All these issues are flagged by AI, and impact our ability to pay vendors. As a 501(c)(3) with a lawyer on our board, we are very cautious about our use of funds, and yet we still receive random rejections from Melio Payments.
Sue S
April 1, 2026
Great Customer Service via Chat
Over the last couple of days, I've chatted with 3 reps from Melio regarding 2 different issues. Katrina, Paola and Anthony were all very helpful and informative. Response time via chat is very quick and the information is always helpful and thorough. Thanks for the great service!
Megan
March 31, 2026
They make it easy
It was an easy process to have something altered or fixed. No fuss just helpful!
Henry Collins
March 30, 2026
Anthony guided me to the correct solution
Anthony corrected an incomplete solution offered by a colleague in a previous call. His work was quick, efficient, and professionally delivered.
Indya Price
March 30, 2026
Always Great Service
Quinn helped resolve my issue quickly.
Johanna Brown
March 30, 2026
Stop Bill Payment
I sent an urgent email to support and it was answered promptly .
Jamison Horton
March 27, 2026
Quinn responded quickly and with the…
Quinn responded quickly and with the information I needed to get help.
Two Sense
March 24, 2026
The worst customer service and time delays for support
The business model is OUT OF TOUCH with reality.Convinced that the 5 star reviews are paid for no way anyone running a SERIOUS business paying REAL VENDORS would take this business seriously.- Unreliable support- Days and days to get responses (no real business works like this)- Canned responses are strange and ineffective- Support seriously doesn't care or the responses to tickets lack ANY empathy- They create the problems expecting customers to solve (POOR UI, VALIDATION OVER-KILL) and blame the regulations. Even banks, WISE doesn't OVER-REGULATE, they just don't have a clue.- Emails are written like scavenger hunts, and you go into their matrix to get ANY support. THIS IS WHAT HAPPENED TO US:1. Sent money via International wire2. Money left my Mastercard but didn't deliver to Vendor (okay, let's fix it right)??3. Get a CRYPTIC email from Melio, the money didn't send to Vendor due to some issue with the information. That's it, after over hours of talking to random person money still in the ethers no solutions no offering help, nothing.So what would a normal person do they'd go into their dashboard to review and correct the vendor info, right?!4. Melio has NO WAY to check or review the vendor's account info entered by the customer to pay their vendor once it's set up, unlike WISE you can at least go in and modify the info if it's incorrect.5. This is a $h*t show going on. They're "validating" you to death with over compliance but won't create an interface where you can actually EDIT anything relevant if the vendor payment info is incorrect.6. The best part? Every time you attempt to contact the support they tell you it takes 1-3 business days to then get some vapid response, which makes you wait additional days, unresolved.7. These people seriously have no idea what they're doing, their "security" is over-engineered "compliance" the customer service are like bots who talk to you like color in the lines reading manuals, and they don't know how to think out the box and critically think REAL SOLUTIONS.8. STAY AWAY from Melio. It's not as easy as they say it's a hot mess of complications and poor UI design if you have to fix anything and not be forced to WAIT DAYS and DAYS to get a simple response or help.STAY AWAY from this and use WISE. Which Melio actually uses WISE too ironically they use WISE networks to send money, so save yourself a headache and just use WISE.
Erin Katee
March 20, 2026
Quick response.
Quick response.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).