mersea.com Reviews
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Join 202+ users reviewing MERSEA. Read verified ratings and real customer experiences on mersea.com before you order.
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4.5 / 5
Average user rating
202
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mersea.com.
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mersea.com Reviews
Read real experiences from customers of mersea.com.
Brands may not incentivize or pay to hide reviews.
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Nancy Curran
March 1, 2026
All products are excellent!!
Candles, travel wraps, and clothing- a one stop shop. I highly recommend Mer Sea for their excellent customer service, easy to use web site and their high quality products and fabrics. Head over to MerSea.com for your next online purchase. Spring 2026 will sell out soon! Bravo Mer Sea!
Greg Sweat
February 27, 2026
AMAZING!
My wife raves about this brand - at first the candles, then the sweaters and now jeans. Its a great place to go for gifts for anyone special in your life. It is my go to site. The experience online is easy to navigate and the quality is over the top. Whoever designs this stuff is a hero!
Erik Herskind
February 27, 2026
Fantastic online shopping experience
Fantastic online shopping experience. A friend raved about their candles, so on their advice I purchased six different candles to use and give as gifts. Their website was super easy to navigate, the shipping was super reasonable and the products came well packaged. Oh, and best of all, the candles are amazing. I know I'll be going back to Mersea soon.
Wynelle Holloway
December 28, 2025
I love their tees and sweaters
I love their tees and sweaters. Full cut works well for me. My favorite online retailer.
Kerry Enright
January 19, 2025
Terrible experience.
Bought 2 Catalina sweaters and took them on vacation. Both pilled —after a few wears— looked terrible! I wrote Mersea and they don’t respond. I wrote. And wrote and wrote. Finally they asked me to send a photo. I did. Crickets. I wrote and wrote and wrote. I kid you not—months of me peppering them they finally sent me a label to send the sweaters back. I did. Weeks and weeks go by. Nothing. I email and email. Finally they say they’ll refund my money. They refund half? (These are expensive sweaters). I write. They say —oops! Finally get the full refund. Nightmare.
Linda
November 18, 2024
I received a gift
I received a gift - the receipt was for a sweater, I received a tee shirt. Customer service sent me a return label and said they would send out the correct gift that day. I returned the tee that day, and they received it within 3 days, (I tracked the return). After 10 days I called them to find out where the sweater was. They couldn’t confirm it was ever sent out, so they sent me another. When I received it, it came with a sample of a room scent. The sample was broken and the liquid scent doused the package and the sweater. I will not return again as the customer service is flaky and it’s already been over a month since I “received a gift”. I I would not ever order from this company. Oh, and it is very expensive for the quality of the product I received.
Kara
October 17, 2024
NOT IMPRESSED
I was not impressed with the quality of the items I ordered - one top had small pin size holes after one washing. Return process was difficult - I was instructed to return two items in one package by customer service - even though I paid for two return labels. Company then refused to refund my second item - saying that refund was linked to the return label. I am still awaiting my refund although both items were returned and USPS tracking shows package was received. Beware.
Melody Link
February 14, 2024
No Communication
I reached out through their "contact us" field and they have never responded. There is no phone number option. Really dislike sites that make contacting them such a chore. If you can't answer up front questions I'm doubtful you will provide any customer support post purchase.
Barbara Nahmias
November 30, 2023
I bought some very cute and expensive…
I bought some very cute and expensive 100% cotton pajamas. They are scratchy even after washing 6 times to try to soften. The company customer service does not respond. $165 wasted! I am now reporting them to Better Business Bureau. I am so disappointed
Lori Ott
October 22, 2022
Love my new sweater
Love my new sweater, was unsure about the size but it’s just right. Great value for such a nice quality cashmere sweater.
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