microperfumes.com Reviews
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4.0 / 5
Average user rating
10633
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for microperfumes.com.
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microperfumes.com Reviews
Read real experiences from customers of microperfumes.com.
Brands may not incentivize or pay to hide reviews.
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Dean
April 10, 2026
Worst customer service
Been sending them multiple Emails absolutely no response it’s been 2 weeks I purchased 4 travel sprays “ buy 2 get one free promo” and it did not apply I’m so pissed no one has contacted me about this
Tara
April 9, 2026
Be Warned!
I received a $30 sample size vial of perfume. It was a tiny glass bottle in a small ziplock baggie mailed to me in an envelope, not a box. Not surprisingly, it arrived with the glass broken and the perfume spilled out. I immediately contacted Customer Support and sent pictures. Their response was, “Perfume is Final Sale”. Beware!
NoThanks
April 9, 2026
I ordered 9 products from this company…
I ordered 9 products from this company at one time. I received 6 of the 9 ordered and paid for. When I reached out to customer support to inform them of the missing 3 products, they wanted pictures of my order. I took pictures and sent it to them. Their response was "We have verified the order is 100% correct through our packing videos" and sent a picture of a random 3 boxes sitting by a computer keyboard. Ive used them for a very long time and never have had an issue and their response was "file a claim with your bank and we will cooperate with providing the packing videos" I obviously am not filing a claim for 50$ but I do want people to know this company is unapologetically fraudulent. Proceed with extreme caution.
Justin Thomas
April 8, 2026
Terrible customer service with rude and…
Terrible customer service with rude and condescending customer service rep. Terrible prices. Package never arrived and customer service was not helpful at all and took forever to reply
leonardo morales
April 5, 2026
Check for vial fullness
Placed first order since seeing their ad on Facebook, got the loui vuitton imagination and creed aventus. The only Issue was for the loui I only used it once and that was it even tho I got the travel spray which last for 50 sprays or so, contacted customer service, which they took their time on replying but long story short they made it seem the issue was my doing and there was no way they could have made an error on my order. I will say experience is bitter sweet for being my first time buying from them, definitely not going that route again since you pay a high price for a sample, would not recommend since there's a variety of sites that sell the same service.
Information Exchange
April 5, 2026
Counterfeit In Unbranded Bottles With False Authenticity Claims
My girlfriend works in the fashion industry, and deal directly with their fragrance departments. I've bought her several of her favorite scents at Microperfumes (MP) thinking she would be happy. She wasn't because she explained to me that this company does not have the rights to any of the actual "branded" formulas we normally buy in the retail shops. Not a single company granted this directly to them for redistribution.She explained to me that they buy their fragrances in bulk from China, by the gallons, and fill their own bottles claiming it to be authentic, but it is not.She took all of the ones I bought her from MP and had me blind smell test and I could definitely tell a difference. Most of the MP ones don't even smell like the "branded" bottles you get from the retailers.She explained to me that China attempts to "reverse engineer" the scents to try and come close as possible. Then they sell it in massive quantities to companies like MP to pass them off as "authentic" in which they are NOT. People buying from MP are funding overseas counterfeiters. Just like the days of fake Gucci bags and fake Rolexs that keep pouring into the US.Only buy stuff that is "branded" and from retailers. MP can't put it in a "branded" bottle because if they got caught, it would be very bad legally for them. So they stick to unbranded bottling, a ubiquitous safe haven.If you like it great, that's on you. But I don't like to be told that it's authentic, when it's NOT.I've now read many complaints about MP that their scents also seem watered down, that's because it's counterfeit. They don't have the "secret" formula these fragrance companies create. It's safer and smarter to buy "branded" bottled fragrances only.
Joyce
April 4, 2026
Good experience
Great first experience with the company. Ordered two sample spray perfumes. Both smell nice. Great way to try new scents before buying. Will definitely order more.
Jacob Reinbold
April 4, 2026
DO NOT order from this website
DO NOT order from this website. People stalk these deliveries when they ship them out. They steal the contents before they enter the USPS system, USPS receives the package empty and they still have to deliver the packages even though the contents have been taken out of them. USPS delivered my package empty and torn open and USPS said they received it that way and to contact the company since they have the delivery insured. After trying MULTIPLE times to contact Microperfumes to resolve the issue, I NEVER received any responses and was out almost $300. Just be aware that people recognize this company and what they ship and constantly steal the contents before it reaches USPS. So you run the risk of never getting your fragrance and still paying for it. I am in the middle of an investigation with USPS.
Kari
April 2, 2026
They sent my order to the wrong address…
They sent my order to the wrong address AND the wrong STATE. Will not respond to messages. Chat button does not work. Never again.
Adi
April 2, 2026
DO NOT BUY
DO NOT BUY – Paid for 3-Day Shipping, Never Received My OrderReview:I am extremely disappointed with this company.I paid for 3-day shipping, and it has now been over one month with no delivery.The package has been stuck in transit since February 27, with USPS showing “arriving late” and no updates.What is worse is the complete lack of customer service.I contacted Micro Perfumes multiple times and received no response at all.I paid for a service that was not delivered, and no one is taking responsibility.USPS says to contact the sender, and the sender is completely unresponsive.This is unacceptable.At this point, I consider this a loss of money and a very poor customer experience.I strongly advise others to avoid ordering from this company, especially if you are paying for expedited shipping.
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