midas.com Reviews
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2.3 / 5
Average user rating
560
Total reviews
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midas.com Reviews
Read real experiences from customers of midas.com.
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Rob Vates
April 11, 2026
My name is Paul I dont really leave…
My name is Paul I dont really leave reviews Not really my thing . Dont even have a gmail. I am using a friends to post.stay away from midas wexford. i took my truck here for brakes . they called me the next morning telling me that my truck was leaking antifreeze all over the parking lot and that i needed a water pump at a cost of nearly 1000 dollars . Tims (manager) exact words were : my tech went outside to pull your truck in and noticed it was leaking antifreeze all over the place, it leaked a trail all over the parking lot. " I sent my girlfriend up because i could not leave work. we live 10 minutes away. There was no antifreeze where we parked it the night before, nor was there any trail of antifreeze into the building as stated by the manager 10 minutes before hand. She faced timed me as she entered the building and there was antifreeze all over the bay floor under my truck yet no antifreeze outside. I confronted tim via phone with info that my girlfriend had gathered. He stated that his tech was being dishonest about the coolant leaking out side and he didnt know how it started leaking in the building. They admitted to lying when the information gave them no other choice . Dont let them lie to you like they did to me . Filing complaints with bbb and attorney general.
Dartagnan Russell
April 10, 2026
"Uncured Deceptive Act" Class Action Lawsuit Sue.Midas, contact your states Attorney General
HEY EVERYONE CLASS ACTION LAWSUIT!"Uncured Deceptive Act" under the State Deceptive Consumer Sales Act (SDCSA)._________________mMichael-Oct 29, 2025Midas Pacific Beach misdiagnosed my issue and upsold me parts that I did not need. They replaced the spark plugs at 45,000 miles and the manufacturer recommendation was at 105,000 miles. They did not even fix the problem<--You can sue for DEMAND FOR CURE Formal Demand for CureTO: Manager, Midas Service CenterFROM: [Your Name]DATE: April 10, 2026RE: Notice of Deceptive Act / Demand for Refund – 2007 Toyota 4RunnerTo the Management of Midas:This letter serves as a formal Demand for Cure pursuant to Indiana Code § 24-5-0.5-5. I am providing notice within the required six-month window of discovering a deceptive act regarding the repair of my vehicle.1. The Deceptive Act:On April 2026, your facility charged me $1,548.22 to replace the Engine Control Unit (ECU) and $600 for a starter. Your technicians failed to resolve or address the root cause of the electrical failure: a significant sunroof leak. By blowing the hinges off during your 'draining of the SunRoof Tubes with improper equipment, admitting "Midas doesn't work on Sunroofs, you should take it to a body Shoppe" Insisted on installing a high-value electrical component while water was actively intruding into the vehicle's electrical housing, the repair was fundamentally flawed and destined for immediate failure. Negligence:On April, 2026, a certified Toyota technician Mike Smartz inspected the vehicle and documented the following: TOYOTA INSPECTION FINDS "Tech verified sunroof is leaking causing water to intrude into the vehicle which caused ECU to fail. Found no communication with the ECM."SUE MIDAS: Had to rent a car from Airport, because AAA towed my car to dealership. SMALL CLAIMS COURT. MIDAS didn't offer a rental for over a month of service and misdiagnosis. So Rental Car was forced!!!Please be advised that a formal complaint has already been filed with the Attorney General’s Consumer Protection Division. If this matter is not resolved within 30 days, I am prepared to escalate this to small claims court to seek the refund, court costs, and potential triple damages as allowed under The Deceptive Consumer Sales Act. HEYEVERYONE CLASS ACTION LAWSUIT?
Matthew Lee
April 7, 2026
Have been using the Midas in Norwalk CT…
Have been using the Midas in Norwalk CT for over 20 years now and I couldn't be more pleased.
antlsr D
April 3, 2026
Midas
Midas920 Northside Dr NWAtlanta, GAI will never bring a vehicle here. They did a tune up. Before I could get a block down the street. The check engine light came on. My vehicle drove terrible. They made my vehicle worse. I brought the vehicle back. They said it needed another part. They installed it. I drove the vehicle away. It still drove terrible. And the engine was skipping. Then the check engine light came on again. I brought it back again They told me that was the transmission. They could not figure what was wrong. I should have known they did not know what they where doing because they took all 4 wheels off & had my vehicle sitting on the wheel hub & axles on the ground to do a tune up. Finally I took my vehicle back to the dealer & they fixed it right. Not only are they liars but, they don't know what they are doing. Do not bring your vehicle here.
Mike Malloy
March 25, 2026
My experience at Midas #312 was an…
My experience at Midas #312 was an amazing shift in service and attitude versus their competition. The folks there were attentive and polite asked me good questions. They listened to my needs and changed my oil the way I wanted it. Thanks to you folks. Michael Malloy 2:00 appt.
Thomas Webber
March 25, 2026
I pre-booked for an oil and filter…Car was left there all day!
I pre-booked for an oil and filter change. When I arrived, they indicated that I had to leave my car there the whole day. Extremely inconvenient as I had two way taxi fares to deal with. Very poor service. Obviously they overbooked their service bays. I do not recommend Midas for routine service that should take under an hour to complete.
Carlos
March 10, 2026
Happy customer…
I went for service at the Midas location in Hudson NY for my Honda CRV, the service manager Marco was awesome. He explained to me and took me to the bay to show me the necessary service for my vehicle. He was courteous and I did not feel at all that he tried to oversell any that the vehicle not needed. Marco is an asset to Midas ! Carlos A. Valatie, NY
shatavia Debbie
March 9, 2026
Got some work done today on my car…
Got some work done today on my car great service was very helpful and explaining the work I needed to be done overall great service
Donna Kitchens
March 7, 2026
Great Customer Service
Great Customer Service! Really pleasant atmosphere. Team members were Awesome. Thank you so much. 😊😊😊
DuchessV VPrincess
February 25, 2026
A month of misdiagnosis
A month of misdiagnosis Filing a complaint with the Attorney General s your strongest insurance policy. If Kanitra of Mavis Corporate "store credit" or go silent, this move signals that you aren't just an unhappy customer—you are an informed citizen exercising your rights under the Deceptive Consumer Sales Act. 1-800-382-5516 1 866-286-4339 800-621-8545 REGIONAL MANAGER . When Midas offers your 14 year old car "store credit" "Store credit is not an acceptable resolution. Given the vehicle's high mileage (264k) and the 4-week service delay that resulted in water damage to my interior, I have no intention of returning to this location for future service. Under the State Deceptive Consumer Sales Act, I am entitled to a refund for the unneeded $600 repair. Please issue this as a check to residence on file" Item Cost ReasonStarter & Labor $600.00 Unneeded repair (Misdiagnosis)Interior Detailing $150.00 Mold/Mildew prevention from lot leaksLoss of Use $??? Costs for Lyfts/Ubers during the 28-day delayTOTAL DEMAND $750.00+ Request this in Cash/Refund only If this sounds similar you have to contact corporate: "Midas Indianapolis held my 264k-mile SUV for 28 days. In Week 1, they charged $600 for a starter that did not fix the car. While in their care, the vehicle suffered interior water damage from a leaky sunroof. In Week 4, they finally identified the ECU as the issue and charged an additional $1,500. I am seeking a refund for the unneeded $600 repair and compensation for the property damage caused by their negligence."
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