mindbodyonline.com Reviews
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4.2 / 5
Average user rating
1614
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mindbodyonline.com.
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mindbodyonline.com Reviews
Read real experiences from customers of mindbodyonline.com.
Brands may not incentivize or pay to hide reviews.
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Career Finder, LLC
April 13, 2026
Not too impressed
Not too impressed. My personal training business has been on their platform for 5 months without a single sale. I wish I did not signup with them. A huge investment of time as well.
Alejandro
April 13, 2026
People, 10; Intuition, 6
The thing that makes this product so great is clearly the tech support. They have all been incredibly helpful and know how to navigate the software like pros. The negative side is that much of the navigation is not intuitive and difficult to correct errors without the aid of their tech support.
Lei Wei
April 12, 2026
I've spent enough time on a small…
I've spent enough time on a small issue. Unable to even find a way to reach customer support. Send you to a do loop with no way to actually get there, or so buried you can't find.
Margaret
April 11, 2026
Exceptional Service
The salesperson, Sam Chickering was amazing from start to finish. She has been available to me for questions even outside of her job description. She’s always guided me to the proper place. My onboarding specialist, Samuel Nyongesa was a true professional. He was extremely patient, thorough and relatable. He made this experience stress free and fast moving.
Susan Cornette
April 11, 2026
Personalized customer service and training is outstanding
I have thoroughly enjoyed my time and experience with Ingrid, as I have tried to learn and navigate attentive. She has been very patient and thorough as she tries to help me understand the complexity of the software. I could not have set our system up without her. And she has been willing to take as much time as I need both in person and through email, she has been quick to understand our unique studio operations and has been able to direct me in the best way to use the software. And always makes me feel like is no dumb question. I have relied on her a lot and will continue to do so as we perfect the automation to best help our studio. Ingrid is the best!
Denise
April 11, 2026
Felipe is amazing!
Felipe is amazing!
Pure Function
April 10, 2026
recently had my second marketing…
recently had my second marketing session with Gustavo from Mindbody, and I can honestly say that after three years of using the platform, it finally feels like what I’ve been paying for is paying off. Gustavo was extremely knowledgeable, caring, and clear throughout the entire process. This was by far the best experience I’ve had with Mindbody so far. I highly recommend having more team members like Gustavo—he truly makes a difference in client satisfaction. I would give him 6 stars if I could.
Front Desk
April 10, 2026
Eric was super helpful
Eric was super helpful. I was even a few minutes late to the meeting and he was super understanding and still took the time to answer my questions!
Ayca Ozata
April 10, 2026
Our onboarding process was very smooth
Our onboarding process was very smooth, and we are still receiving support when needed. A special thank you to Pelayo Jaimez for the assistance throughout.
Vickie
April 10, 2026
Answered all question with a solution...
Answered all question with a solution...
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