miniaturemarket.com Reviews
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Join 54+ users reviewing Miniature Market. Read verified ratings and real customer experiences on miniaturemarket.com before you order.
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3.5 / 5
Average user rating
54
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for miniaturemarket.com.
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miniaturemarket.com Reviews
Read real experiences from customers of miniaturemarket.com.
Brands may not incentivize or pay to hide reviews.
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Ian T.
March 30, 2026
Purchased an item from them during a…
Purchased an item from them during a sale, afterwards it apparently went out of stock, I was never notified about this. When the rest of the order shipped they charged me for it anyways, I was able to get a hold of support eventually to get the refund issued, but they are very unresponsive and never gave me any communication to how the item (that was in stock when I purchased it) became out of stock nor why I was never contacted. Particularly annoying a I was getting other related content for that game, which did ship, that I no longer want/need. Have used them for a while but they communication has gone significantly downhill, will steer clear from now now.
Bo Burgess
March 5, 2026
False inventory, no customer support
Ordered Kickstarter item that is longer out of print but showed great price and in stock. Order label assigned but item never shipped. Customer Service tells me to wait longer knowing this item is probably not in stock and will never ship. Customer service will not respond to second request for refund even though item is still showing not shipped 2 weeks after label printed. They're clearly falsely claiming items are in stock.
Brian
December 25, 2025
Great selection and friendly service
Great selection and friendly service
Doug Schmuck
December 24, 2025
HUGE selection of RPG!
HUGE selection of RPG and accessories! Fast shipping, great packaging. Start here first and you’ll find what you’re looking for!
Alan Anderson
December 24, 2025
Amazing
Amazing, highly recommend!
J Sherman
December 23, 2025
Great customer service
I was working really hard to find a gift for my husband this holiday season. It was hard to locate, and when I did, Miniature Market was the only place I could find it. Two days before Christmas at that! Knowing we would be traveling some for the holidays, I reached out to customer service to see if they could let me know the shipping date in order that I might send the gift forward to where we were visiting family. Customer service went above and beyond to make sure that my order was shipped the same day, and provided me with a tracking number within 20 minutes of my order.
Rational Man
December 4, 2025
Placed order and paid a week ago...
Placed order and paid a week ago. Shipping label has been created but USPS hasn't received the package.
Rennie Valera
June 2, 2025
Buy Your Board Games Here
No idea how this has so many negative reviews. Not only are the prices the best you’ll find on most new board games, the shipping is crazy fast (to the US, can only speak to there since that’s where I live) and their games are packed very nicely. I was afraid of dents in the box as I’m a nitpicker when it comes to my collection, but the 3 board games of differing sizes were all packed very snugly in a high quality bubble wrap that fit every box perfectly. Will definitely be ordering all of my board games from Miniature Market from now on.
Whitney Loraine
May 8, 2025
Miniature Market is my #1 online board game retailer
Not sure where the negative reviews are coming from, probably before they switched warehouses. These guys have been on the market for more than 20 years, they just don't pay Trustpilot for reviews. They actually have over 36,000 reviews on Reviews.io, which are from verified buyers only, with a 4.86 rating. They're my #1 choice for ordering board games online and I've never had a single issue.
O N
December 10, 2024
Good experience
Good experience. Placed an order on Dec 1 and got it today… not Amazon speed but that’s OK.I also sent them an email inquiring about the ETA of my order and they responded quickly and in a friendly tone.
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