mirasafety.com Reviews
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Join 345+ users reviewing MIRA Safety. Read verified ratings and real customer experiences on mirasafety.com before you order.
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4.7 / 5
Average user rating
345
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mirasafety.com.
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mirasafety.com Reviews
Read real experiences from customers of mirasafety.com.
Brands may not incentivize or pay to hide reviews.
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fefdad
July 12, 2025
⚠️ WARNING ⚠️
Do NOT buy anything from this company. The absolute worst at customer service. Just read all the negative ratings and do not make the same mistake that myself and others have. Most importantly, anything you purchase is not available for return once it has been delivered. I paid over $1,000 and 2 days after my items arrived they had a big sale. They refused to credit me the difference for the lower prices and also said I could not return any items. They had a chance to save me as a customer, but instead they chased me away and I will never buy from them again. As negative ratings continue to increase they will go out of business some day.
Jackson C
May 10, 2025
Providing false information
Website provides propaganda and wrong data about war sites and one sided racist information
MY
April 25, 2025
Terrible international service – avoid if you live outside the U.S.
I bought the DTX-1 Ultrasonic Cleaner and it died after just 2–3 uses, yet Mira Safety refused to cover any return shipping, forcing me to pay again for a defective product. Their “no refunds” policy for overseas orders means you literally pay twice: once for the broken device and again to send it back. I’ve never encountered a company that won’t even arrange a courier pickup, despite selling directly to international customers. Customer support stone-walled me and left me footing a hefty shipment and customs bill. Avoid buying from Mira Safety if you’re outside the U.S. – you risk paying twice for a defective item with zero support or legal protection.Edit (after Mira response):The initial cost to return the product is around $500 (via UPS). I have repeatedly asked your support for the cheapest possible option and they simply referred me to the DHL and UPS website, where the prices are close to the one listed above. I did not receive any assistance from them, but I will not pay 60% of the price, at my own expense, to send the product back.As I have repeatedly stated to your team, if you wish, take delivery and receive the product, which was purchased only 2 weeks ago!!!If it works, keep it and refund my money!
Aaron Base
February 20, 2025
This company is terrible
This company is terrible. I have spent thousands of dollars with them since I got out of the military in 2022. I have had numerous shipping issues. Their customer service is horrible. Here is the most severe example:I placed a large order (over $1000) in November 2024 for the holiday sale. They shipped half the order in December. I have been fighting to get the rest of my order fulfilled since then. It’s understandable that some items are back ordered especially around the holiday. But I asked multiple times in December 24, January 25, and February 25 to fulfill the other half of my order which was a set of MOPP gear for $777. Here’s the issue, they finally shipped the MOPP gear in February but they only send the suit. I had purchased a special “Santa suit” which had suit, boots, gloves, and tape. I spent days going back and forth with their customer service explaining that they only sent the suit. And they are refusing to send the rest of the set claiming they already sent it. They want me to prove that they didn’t send the rest of the set previously. This is ridiculous, I have the packing slip and I identified exactly what they sent IN 3 SEPARATE PACKAGES. They had me take all my gear out of storage and take pictures to show that THEY DIDNT send the rest of the set. The most messed up part about this is it’s their mistake. They had me pay $30 for shipping protection. They won’t ship the missing items from my set. What’s the point of shipping protection. Bottom line Mira Safety needs to take the “customer satisfaction” off their website. They don’t care about their customers. Buyer beware you may not get your stuff that you ordered, and if you do it will likely be delayed. Good luck with dealing with customer service.
Gabriel
February 5, 2025
I attempted to cancel an order I made…
I attempted to cancel an order I made this evening, and am getting the run-around. Your "customer service" representative, Jeffrey, says that they're not able to "directly cancel the order", despite the fact that you're literally using Shopify, a CMS that I'm VERY familiar with, it takes nothing but a few clicks to cancel an order. Very poor business practices.
Lance Berry
November 12, 2024
The best company ever for preppers
The best company ever for preppers, enthusiasts, and disaster supplies.
Gene Weir
November 12, 2024
Paper mask don't work
Paper mask don't work, Anybody that has been in the Military knows this. You have to use your masks to get to safety.
Charlie
November 12, 2024
MIRA Safety is my go to for great…
MIRA Safety is my go to for great quality gear
Alma Durocher Duran
November 12, 2024
Piece of mind.
I have been reviewing your website and I see you got some wonderful gear. Very helpful in the scary times, in this world. My husband and I are trying to figure out, what we will need the most. I believe my son has already ordered stuff. But I believe, over the next few months, we will have everything we need, from your website.Thank you
Larry Atwood
November 12, 2024
Great products
Great products
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