momoxfashion.com Reviews
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3.8 / 5
Average user rating
14097
Total reviews
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momoxfashion.com Reviews
Read real experiences from customers of momoxfashion.com.
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George Walker
March 16, 2026
Amazing shopping experience
Amazing shopping experience. The order arrived quickly.
D Chapman
February 11, 2026
Seems to have recently taken to selling…
Seems to have recently taken to selling Chinese knock-offs, advertised as adult xxl sizes that wouldn't fit a ten year old!
Primoz Golob
December 7, 2025
Alles gut
Alles gut. Will shop again.
Smith
December 4, 2025
I bought few tops from them
I bought few tops from them, one had loose chain otherwise all good.
Valeria H
September 11, 2025
it used to be a really nice shop
it used to be a really nice shop, but a couple of months ago things started rapidly changing for the worse. Ordering an item in a "neuwertig" condition used to mean you'd get a new thing. Now it's just some trash. I returned my whole last order, as all items deviated from the description. I do not understand what the logic behind this change is. If people want a new item, and you are tricking them into getting trash, you will just get it sent back. The new policy of charging for returns is not going to change it. It's a really sad situation and I believe it's gonna cost this shop greatly.
Lauren
September 5, 2025
Used to be good. Now shaming their customers. Green washing
When they were still Ubup the prices to buy second hand clothes were still decent. Now the prices are really high, unless you get from time to time a discount code. If you send your own clothes to sell, they give you pennies for them (10 euros for a Jack Wolfskin Jacket, sold afterwards for 75 euros in the platform!!!), and they denied to take things based on lies, like 'sweat stains' when the item was never wore! The last thing that happened recently, and the main reason why I deleted my account in Momox and Momox Fashion was that they started shaming the customers if you return something. Hello? The different brands have different sizes, not everything fits, also they described the items as super good condition when in reality they look absolutely unwearable, they are expensive, and not everyone has skinny and tall model measurements that all looks good, even a potato sack. Too much green washing, they do not care at all, just business and money.
zhaljun
September 2, 2025
From great to crap
Momox suffers from the same "enshittification" process as so many corporations... they used to be so great, now they give you BS excuses to refuse your clothing, and today I logged in to find that a dress I wanted to buy suddenly had gone from 8,90€ to 22,90€, along with a nice message telling me that my item return rate was "high" with 5 items returned out of 5 ordered and that i was "wasting resources". Excuse me? Where is that BS coming from? Firstly, NEVER did I return all items purchased (I sent back maybe 5 out of 30-40 purchased), secondly items were sometimes returned because unwearable (10cm rip in butt area of trousers), moreover momox is advertising the fact you can return items as a selling point, but then shames you when you do so? Well played guys, guilt-tripping customers lost you one of them!
Fulvia D
June 15, 2025
Terrible for selling clothes
Terrible for selling clothes. I never bought from it so this review is not about that. More than once, I sent very good items to them. Most of them were rejected, even though they were in almost perfect condition. One item in particular I had only wore once, a leather jacket, and the reason for rejection was "sweat stains" (there were none). Another item, a Tommy Hilfiger hoodie, was in perfect condition, almost new, and was rejected due to "pulled threads". How can this business be based on pre-owned fashion, and only accept items that are 100% like new, never even worn? This is not how second-hand works.
Maria
January 9, 2025
Terrible Firma, they Keep your Money!
Terrible Firma! Be careful. I paid the whole amount of Money( 530 eur ). Some Staff were big from me. I had to sent them Back. They received the stuff later than planned becuase of New year ( holidays). They did not Accept Them. They kept around 180 eur. Terrible experience. Dont trust Them. I trusted them l paid the Full amount. Now they don’t take the stuff back!This is not sustainable, since l will throw these stuff away. They are big for me:( The law gives you 30 days to send the stuff. Momox fashion accepts only 14 days. All other normal companies during Christmas time/End of year period give the customers more time, since they are delays.This company does differently. I only ask if they are really interested in sustainability. They produced Co2 more since they shipped me again the stuff back.I asked them to give me at least a gutschein not money back. They did not accept it. This is all non sense! I will not leave this case here. I will keep complaining. They are register like a sustainable company but they act not sustainable! I will inform all my friends to be careful in all social medias! I will leave my review everywhere. They won 180 eur but they will loose 1000 of Eur.
Lucy Holmes
December 13, 2024
Quick and easy to order
Quick and easy to order. Good selection of clothes & lots of them unworn. Quick delivery & very easy returns
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