motifphotos.com Reviews
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4.3 / 5
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motifphotos.com Reviews
Read real experiences from customers of motifphotos.com.
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JP
March 23, 2026
Great photobooks and first class customer support
I’ve used Motif Photos for photobooks many times over several years. The books are always excellent and the software is pretty good, particularly when used on a laptop (not so good on an iPad).Today I had a problem soon after placing a new order for a photobook. I spotted a small but annoying mistake in the title which I hadn’t seen before. I contacted Motif via its chatbot, explained the problem, and was quickly transferred to a human agent, Fakhour. He was extremely helpful, told me he was able to cancel the order because it had only just been placed, and that I could then re-order the book after making the necessary correction. Great customer support - and even the chatbot (these things are so often ghastly!) worked well and efficiently.
Jeff Salton
February 16, 2026
Motif photo albums are the best...for sure. But...
I have used Motif/Mimeo for several years, for annual family photo albums, and occasionally albums for special occasions. And I have also occasionally used other photobook providers. Generally the Motif quality is excellent, far superior to others, and all my family are thrilled with them. For 2025 we finished with 61 pages and over 400 photos - our biggest yet!To do it properly it takes considerable time, but worth it in our view.There is, however, one shortcoming in the Motif photobook process: Motif could benefit by using text boxes that are less difficult to format and to place on a page, either on or between the accompanying photos. My suggestion would be to have smaller text 'boxes' that can be more easily sized. Or a popup window in which the user could key in the text and the program would automatically insert the text, set boundaries for the resulting text 'box', and then allow the user to move it intact to wherever it is wanted on the page, or in a photo. I hope I have described properly the process I envision, which would substantially cut down the required time to insert text into a project.
Stephen Iles
December 19, 2025
Great customer service
I submitted a review of my Motif/Mimeo photo book saying how disappointed I was with the product as it didn’t match previous books that I had received. I had an excellent response from their customer support team explaining that I had received the wrong format of photo book and they would reproduce it in a hardcover format as per previous books I received at no cost! This is customer service excellence!
Majid Qureshi
December 17, 2025
Excellent very good
Excellent very good
lorena
July 25, 2025
Great quality and super time to be…
Great quality and super time to be delivered!
David Hughes
July 21, 2025
Great quality of image reproduction and…
Great quality of image reproduction and album construction.Kept up to date on progress of order and delivered quickly and reliably.
NANCY
July 16, 2025
I like that it's easy to create custom…
I like that it's easy to create custom layouts. The formatting is flexible, yet keeps the spaces between consistent, so the look is always professional.
Peg
July 15, 2025
Finished book June 3 couldn't get it to…
Finished book June 3 couldn't get it to print chatted with about 6 or 7 people, had to end up figuring out on my own. Had to go back create a book click motif- then put in tray photos that only transferred one at a time. I am making her book two because the photos I thought were there, and started over transferring again. Taking me weeks vs days. I haven't seen the book because it went to my granddaughter. I am sorry that no one could actually understand me, that's on me, but the old days were so easy and did 2nd granddaughter on Shutterfly. I thought I had to go back to Motif and so 3rd granddaughter was Motif. First granddaughters was so easy and made 3 books and they arrived all on time when finally could get rid of yellow and red triangles.Then paid for and shipped. It's exhausting.If I edited, they said pixels bad. So not happy but gave 3 stars for your effort and hopefully I can get this last book out in time. Thank you for listening.
IC
July 15, 2025
It has been a month and I haven’t…
It has been a month and I haven’t received my album
Kathy
July 14, 2025
Looked like a piece of art
User-friendly program, good editing tools, superior quality paper and finished product, quick delivery. My photobook had the look of a piece of art.
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