mous.co Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 15,145+ users reviewing Mous. Read verified ratings and real customer experiences on mous.co before you order.
Related articles
4.5 / 5
Average user rating
15145
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mous.co.
Brands may not incentivize or pay to hide reviews.
mous.co Reviews
Read real experiences from customers of mous.co.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
customer
April 13, 2026
Great product, great customer service
I ordered a clarity case for my S26 ultra, the case arrived with a fault on it. I sent a message to customer service and within a day, I had a replacement case on my doorstep. I cannot recommend enough. Not only are the cases the best, the customer service was exceptional. Im very happy. Thank you Mous!
Alan Harris
April 13, 2026
We ordered a phone holder that also…
We ordered a phone holder that also charged the phone £54.99!!Paid an absolute fortune for this and the bit you twist on the back so it holds the phone upright isn’t designed properly As soon as you put the phone onto it in just droops down!!Honestly shocking product
Morty
April 13, 2026
Vicky
Vicky, from customer service was a pleasure to deal with. She efficiently helped ameliorate my issue. Thank you.
John
April 13, 2026
Replaced broken case immediately
My case had a defect and broke only after having it 3 months. They replaced it at no expense and in a very timely manner
andrew wrigley
April 12, 2026
Great service on a warranty claim
Very prompt service on a warranty claim for a damaged. All sorted within a couple of hours, even though it was Sunday!
Joseph Anderson
April 12, 2026
Mous and state of design on limitless case products
The Galaxy s26 limitless case with walnut backing does not have a thick enough "well" to protect the rear cameras; and the included bump does not completely encircle them either. In fact if you choose to install camera protectors they will almost certainly stick out past the case. Looking at a Mous case from years prior on the Galaxy s10 they provided a 2mm deep camera well even with a camera protector. This provided ample depth to cover against practically any surface drop as well as very good abrasion protection; keeping things away from the cameras (pocket liners and debris within). The reality of it is when phone manufacturers design their devices with larger camera bumps to accommodate powerful cameras, Mous needs to design their cases to stay true to their protective and stylish beginnings; not just stylish.
Nathan Williams
April 12, 2026
Had an issue with the case but got…
Had an issue with the case but got replaced no problems and quick
mark brown
April 12, 2026
faulty camera button intralock case for a iPhone…
I bought an intralock case for a iPhone 17 pro max November 25. Case is very good. last week the camera button stopped working. would no longer take pictures and could not zoom in/out. I contacted customer services and explain the problem I had and upload a video of me pressing the button showing that it did not work. I had a few problems uploading a video but eventually it was sorted out by their customer services for me. They sent me out a new button to replace the old one, so I didn't have to send my case off to be fixed. The overall experience was extremely simple. Customer services were very helpful all through the process so only took a few days before I had a new button and installed on my phone and throughout the whole thing they kept in contact with me to let me know every stage my warranty claim was going through overall the experience was simple and quick. What more could you ask for?
Shiela Salvadora
April 12, 2026
I had an unsuccessful delivery of my…
I had an unsuccessful delivery of my luggage and I reached out to seek an assistance, it did not take long for the customer service to respond back on my email. Kim has been superb on sorting out the dilemma quickly to replace and send back the luggage.I believe on the company's marvellous product standards and vision and I hope they could have a larger luggage in which I am already looking forward to purchasing.Keep up the great work from products until the company's staff👌
Kitty H
April 12, 2026
Excellent customer support service
MOUS customer support team were very helpful & responsive. A solution was offered straight away, & my concerns regarding the lost / delayed shipment was sorted & a replacement was dispatched the very next day.
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).