mygardyn.com Reviews
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2.3 / 5
Average user rating
480
Total reviews
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mygardyn.com Reviews
Read real experiences from customers of mygardyn.com.
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JR Bukowski
April 11, 2026
Cheap, flimsy junk
Cheap, flimsy junk. I've had it for several years and its design is inherently flawed. The cheap bracket securing the towers is a joke. It's unstable and prone to tipping. Cleaning, while not a functional problem, is a nightmare and must be undertaken more of than you'd think. And finally, I cleaned it up in preparation for resale (as if) and of course the pump stopped working and I can't tell if it's the pump or the water sensor (see other comments on that), but I'm not willing to waste another dime on this piece of junk. This unit should cost $200-300 max. Anything over that is just grifting. You're better off putting that money towards building your own hydroponic system using a timer or smart outlet, better, higher quality pump and all around easier maintenance. Cannot not recommend strongly enough.
Norm
March 30, 2026
Purchased 30 plant system Aug 2024
Purchased 30 plant system Aug. 2024. While initially they help you with your first sow. They have made it progressively more difficult to manage locking you out of options in order to get you to sign up for their $400+ year subscriptions. No more help on minding your grow. To the point that even automated water schedule has failed. If you're looking for a hydroponic system. Pick one that gives you options to grow instead of pushing you to high cost subscriptions. Can purchase a lot of plants annually from nurseries for $400.
Sierra D
March 24, 2026
Not “Smart”, Issues with Mold & Non-Sprouting for Gardyn Studio 2
I have had my Gardyn studio 2 for about 2 months. Despite following maintenance recommendations, the Gardyn has had lots of issues with mold. The AI/“smart” features of the Gardyn are not helpful or smart and didn’t alert me to these root/mold issues. The Gardyn cannot even determine which plants you are growing and share recommendations, which I felt was one of the main benefits to the “smart” system. I have had at least 1/3 of the seeds/pods fail to sprout. I left a 2- star review after being requested by Gardyn to leave a review, and I noticed they never posted it on their website even though it was fair and accurate. After reaching out to customer service to inquire about a return, I am ineligible because I didn’t check that I completed one of the tasks one time. I am now debating whether to try to sell or give away. Although some plants have grown well, the lack of smart features and high maintenance are hard to upkeep. The light is also so bright for an actual studio apartment.
dg
March 19, 2026
Poor Customer Service, Products don't last
The company has terrible customer service. Gardyn products do not last very long even with care. My wife just signed up with the annual service to have pods mailed each month where you prepay for the entire year in advance (approx. $400). Well the unit failed 30 days after signing up. The unit was brand new just over 12 months ago. So what does Gardyn offer - a slight discount a brand new unit (13 months after a new one failed). Then they told us to pound sand regarding the $400 annual prepayment for the pods. Are you kidding me???? No prorated refund especially when their unit completely failed after just more than a year of use. What a horrible company! I recommend you steer clear of Gardyn at all costs. First of all, it is not cost effective. It is more of a hobby for those interested in gardening. Secondly, you are dealing with a greedy company that sells inferior products. Very disappointing to say the least. We will never do business with Gardyn again.
Katharine G
March 17, 2026
gardyn - don't get the annual membership and other challenges
Initially I enjoyed the gardyn, and had just a few technical issues. The cleaning process is more difficult than described. While they were helpful with online assistance with problems, my gardyn completely failed recently and is out of warranty. I had just purchased an annual membership and my advice would be DO NOT DO THIS as they will not refund you. I have 11 months left in my membership and a non working Gardyn. I won't be doing business with this company any more.
Elizabeth Owens
March 12, 2026
This company is a complete nightmare
This company is a complete nightmare. I started having issues with nothing growing on my Gardyn within months. They'd point me to their troubleshooting article, replace plants that didn't grow, and call me to troubleshoot. Nothing worked, but I had to wait weeks between complaints. They effectively timed out my warranty by blowing off the fact that they sent me a defective product. They never offered to exchange. They wouldn't even refund a month of credits for a product I can't use. Avoid this company completely. It's such a joke and made very badly. If it's so temperamental, why is it made in a way that it has to be completely taken apart to clean like monthly? It doesn't even make sense. Customer service is as trash as the product.
Elizabeth Lynch
February 13, 2026
Basic features now locked behind a forced monthly subscription.
I’m beyond frustrated with Gardyn right now.After being forced to update the app, I discovered they’ve locked basic features behind a $29/month subscription — features that used to be free. Simple reminders like “top off the water” and “refresh the tank” are now paywalled. These are fundamental maintenance alerts for equipment we already purchased. They should not require a subscription.I previously had the paid subscription, and it provided no meaningful value. The information was minimal and not actionable. There was nothing about it that justified $29 per month. Now it feels like they’re deliberately removing core functionality just to push people into paying.This isn’t adding value — it’s stripping value away from customers who already invested in the system.If you’re considering Gardyn, understand that basic functionality may no longer be included unless you’re willing to pay a recurring monthly fee. That changes the true cost of ownership significantly.Very disappointing move.
Gayle
February 9, 2026
Ripoff company.....waste of money
First, they charged my credit card for a membership that I didn't sign up for. They must automatically enroll you for yearly membership renew without your choosing that option. It states on their account that they do not store your credit card information so how did they charge my card? Secondly, it is ridiculously expensive and you get very little vegetables for the effort. I figure it has cost me 100 dollars per bowl of salad I've harvested. Customer service is a joke. Do not buy....
George Benton-Elliot
February 7, 2026
I have two now
I have two now, I could not resist a sale on a refurbished Studio. Their customer service is excellent, always responsive quickly and always made any problem right.The unit is sturdy and easy to clean. It may be utilitarian looking to some but after plants grow in you can't see the unit at all, which is the point. I looked for several years before getting one and have not regretted it a single moment.
Jim McKinney
January 12, 2026
Poorly Made Product
The Gardyn 2.0 that I received is a very poorly made product. I think the issue is a lack of quality control, because it appears that some people get lucky and get a device that works for a while. Since the control board should be in a water-safe container, there is no reason for it to fail other than poor workmanship. But the lack of customer support on a proven unreliable model for a device that is this expensive is ludicrous
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