mylee.co.uk Reviews
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4.1 / 5
Average user rating
3638
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for mylee.co.uk.
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mylee.co.uk Reviews
Read real experiences from customers of mylee.co.uk.
Brands may not incentivize or pay to hide reviews.
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Cath
April 4, 2026
I received several bottles for my…
I received several bottles for my birthday, but I was very disappointed. The gel, even when applied sparingly, takes a long time to dry. If you have a busy life, then avoid it. Very disappointed ☹️
Simba LilacLion
March 26, 2026
The quality is not good anymore.
The quality is not good anymore.I have spent so much money on Mylee and at first I loved it. However, the quality I feel got worse as the polish and builder gel are lifting after a couple of days. I used to managed 2 to 3 weeks and ones even 4 weeks, but with the same preparation now, it only lasts a few days and then lifts off and peels of my nails.
a customer
March 26, 2026
HORRIFIC CUSTOMER SERVICE
HORRIFIC CUSTOMER SERVICE. NOONE REPLIES. Iv'e been emailing, using the chat and whatsapp. AI keeps on saying they will reply and that was days ago. I'm trying to get my money back for an order but I cant. What a scam. Warning to people not to order, you cannot get your money back.
Carla Segal
March 25, 2026
Terrible customer services
Terrible customer services! Promised a phone call back from a manager still waiting for that to happen! Order was delivered to a neighbour when I specifically asked for that not to happen! Note left on the door also saying not to be left and emailed customer services to make sure that message was passed over to delivery service. I was in all day the day of delivery and was still delivered to a neighbour. Took a week for me to be able to get hold of my order to then find that all the nail varnishes were thick and unusable. Thrown all away as no use to anyone! Was probably left by heating at my neighbours house where it shouldn’t have been delivered in the first place!
Professional in London
March 17, 2026
I had high hopes for Mylee’s Buildable…
I had high hopes for Mylee’s Buildable Gel Nail Varnish, especially with claims it lasts up to 2–3 weeks. Unfortunately, mine started chipping before the end of week one, despite careful prep and proper application. That’s not a minor gap between promise and performance, it’s a complete miss.Even more disappointing was customer service. After several emails explaining the issue, I got unhelpful, responses and no meaningful resolution.For a brand that markets itself on salon-quality, long-lasting results, this fell well short. Save your money: it simply doesn’t deliver on its core claim, and support won’t step in when it doesn’t.
Juliette Stephenson
March 11, 2026
Great customer service
Had a delivery issue, not caused by Mylee. I contacted their customer service, who replied almost immediately. They were helpful and friendly and resolved my issue. I was kept up to date with progress of my redelivery.
Andreea Niculescu
March 3, 2026
Poor quality products. Bad customer service
Gel nails raps- Very poor quality. Even if you follow the steps, they don’t last more than a couple of hours and start to chip quickly. They feel like you have sellotape on your nails. The customer service is terrible—they don’t actually help, and they reply only after several days
Amy Johnston
February 27, 2026
Order error resolved quickly
There was an error with my order that customer services dealt with in a prompt and courteous manner. Impressed by how quickly it was resolved.
Donna
February 22, 2026
Mylee LED nail lamp, not worth the money. be prepared to wait minutes and not just 60 secs
The delivery of the nail kit I ordered and the extra items I decided to buy later, arrived within a few days. The array of colours, choices are great. I even bought the powders too for the chrome finish and these work really well. Just can get messy with glitter all over the fingers. What’s important to consider is the led lamp. I have found this ok, but will be buying another brand at a later point. This lamp requires more than just 60 secs and even after applying top coat and putting the hand back in the lamp for an additional few mins, doesn’t always leave nails dry. I’ve had the kit for 2 weeks and applied the whole lot, hydration prep, base coat , 5 in 1 builder gel, polish x 2 applications and top coat, I have tested this 4 times on myself on painted 5 other family members nails. All , including myself have had the nails chip within 1 week. ( even with solid prep and following the guidelines, makes no difference) So unless you wear gloves constantly or don’t do many domestic chores or wash your hands often. Then don’t expect the polish to last the 3 weeks. That’s an exaggeration to say the least. 7-10 days at best. The lamp is not worth the money. My view. As you have to use several times and then at the end wait a while, I timed About 10 mins after the top coat has been applied , otherwise you end up with fluff or something stuck to the nail after spending at least 40 mins plus doing everything. Genuine , honest feedback. I paid about £150. Wish I had bought a quality led/UV lamp. That’s the next purchase , which will be the lamp from “The Gel Bottle company” it is expensive, but This definitely works as it should. I’ve Tested and compared this to the Mylee led lamp. Not worth the money. THANK YOU GOR THE DETAILED REPLY. I completely understand what you have suggested in terms of how the polish is applied and how the products are used. I have a friend who is a qualified technician, and has worked in this field for over 20 years. Extremely fab reputation in her work. As a test I asked her to apply the nail polish and cure my nails with this kit as it may have been the way in which I applied the polish to myself and all the other people I tested this on. I have to say , with her extensive knowledge and experience of applying products and preparing the nails before hand, using only your products and the lamp, it made no difference to how long the polish remained. I also bought the whole kit and she used the wipe prep solution and followed all guidelines, watching the video clips too. As an experiment. I understand why you feel compelled to make assumptions that it is me and there is no way this could in any way be related to your products . However, there are very much exaggerated statements regarding what you market and advertise. But you are no different to others companies, that’s what marketing is, right!!! It sells . Again these are my honest views . I would love to actually know if other people manage to actually have a full 3 weeks of non chipped or undamaged nails. As the professional salons gel products work and last very well in fact 4 weeks.( and yes I know there contents and chemicals used are different) Thanks again. I shall leave it there for now.
Cece
February 15, 2026
Beware - wraps damage natural nails
I use cheap nail wraps from Amazon, which are easy to apply and remove, and thought I would treat myself to more “professional” ones. I got the Mylee ones and they applied exactly as the ones from Amazon and looked great; however, the removal was appalling. Despite using Mylee’s removal oil, my nails have been severely damaged by these wraps (this has never happened with the cheap Amazon ones). On some of my nails, the top layer of my natural nail has been removed. I followed exact instructions for application and removal. I now have been left with 2 pairs that I absolutely cannot use as I can’t risk further damage to the nail bed. I can’t comment on Mylee’s other products but there is no way I could recommend their wraps, due to the damage caused.
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