navan.com Reviews
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3.4 / 5
Average user rating
376
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for navan.com.
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navan.com Reviews
Read real experiences from customers of navan.com.
Brands may not incentivize or pay to hide reviews.
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Zaid, Wealth Builders Haven
April 8, 2026
Navan makes the travel for my team a…
Navan makes the travel for my team a breeze and a great experience. I will highly recommend the service.
Tatiana
April 8, 2026
Great experience
The adoption of Navan has streamlined the travel booking services across the company, not only for the travelers, as well as for fin-admin teammates, with great reporting and dashboards. Navan is a user-friendly travel platform, clean UI, and good UX. For event organizers also offers great resources to make it easy the user experience and budget control.In the last year, since we adopted Navan, the platform is always evolving with new features and enhacements.
Steve Beever
April 5, 2026
Generally very good
Generally very good. Lots of flexibility with regard to approvals and works well operationally. Only frustrations relate to how difficult it is to change a flight booking - this normally involves 45 minutes spent chatting online with a support assistant and frustratingly the same difficulties repeat every time. If this could be fixed it would be a 5 star review.
MT
April 3, 2026
Great platform for enterprise travel.
Great platform for enterprise travel.We love the features and policy control options. There are minor improvement points - but in general the platform is great.
MB
April 2, 2026
Efficient managment for business travel
such an efficient way to manage business travel!!
Cheryl Kaiser, Travel Admin
April 2, 2026
Navan has been a positive experience…
Navan has been a positive experience for our employees. I use the platform multiple times a day. Our travelers say it's user friendly for both the travel and the expense side. They have good customer support. The phone app has had a few glitches, but the Navan team seems interested in continually improving the system.
Cesar Esau Medina Rodriguez, P
April 2, 2026
The Best app I have ever used for…
The Best app I have ever used for accounting expenses and also the Best prices in flights and hoteles, even better than Expedia or booking
Amit Pannu, Ineo Tech Corp.
April 2, 2026
I've used so many different companies…
I've used so many different companies over the years, but Navan is absolutely the best company to book my work and personal travel on. The process to separate both bookings, add our rewards programs and customer support they have in place to help in-case there is an issue has been amazing.
Jessica Chadwick
March 30, 2026
The app does not send e tickets…
The app does not send e tickets automatically, its a tiny tick box option at the end. Be aware of this, as there is no way to ask for an e ticket after order confirmation which its frustrating. This needs to be changed.
Tyler
March 25, 2026
This is the single worst website ever
This is the single worst website I have ever used. Full of bugs that are causing non stop delays for my team and I. Major buyer regret. I would stay away from this company at all costs.
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