newsmilelife.com Reviews
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4.0 / 5
Average user rating
703
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for newsmilelife.com.
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newsmilelife.com Reviews
Read real experiences from customers of newsmilelife.com.
Brands may not incentivize or pay to hide reviews.
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David
April 10, 2026
I had a great experience with Aaron
I had a great experience with Aaron. He is professional
John Jude
April 9, 2026
I ordered retainer for my 13 year old…
I ordered retainer for my 13 year old from smile. Easy instructions. Joanna helped us very well when we had some questions. We would highly recommend.
Holly Gullickson
April 9, 2026
Poor customer service
Response from customer service for help with impressions severely delayed. Sent impression in anyhow, noted as received with no follow up from company. Ended up requesting a refund - request went unanswered. Filed a fraud compaint with cc company. Suddenly get a response back from company, which offered a few freebies to have me complete new impressions. I declined and requested a refund... 5 times. They kept emailing me back offering another freebie, etc. Still waiting for rresolution - going on 4 months. Can't speak to the aligner quality, but would assume if the baseline customer service is this poor, product likely isn't great.
Jess
April 8, 2026
Elizabeth help me a lot
Elizabeth help me a lot, talking with them is easy and they solve all my problem.
Jegar
April 8, 2026
Marion is big help for answering all my…
Marion is big help for answering all my Questions and assisting my reuest
Fanta Diack
April 8, 2026
Great and fast communication
Great and fast communication. Everything was settled very fast. I appreciated Marion thoughtfulness and willingness to assist me with my issue. Thank you !
Nate
April 3, 2026
Marion was very helpful and went above…
Marion was very helpful and went above and beyond to contact me and get me an answer to my questions.
Breanne
April 3, 2026
Marion and the whole team really have…
Marion and the whole team really have been great and patient. Thanks!!
nada mosleh
April 3, 2026
It’s was very helpful and answered all…
It’s was very helpful and answered all my questions. Marion made sure that all my questions where answered and assured me that my next order was placed and my return was processed.
Brandice
April 2, 2026
Support did a great job with helping me…
Support did a great job with helping me and answering all of my questions in a timely fashion.
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