oclean.com Reviews
Visit websiteWe independently review everything we recommend. When you buy through our links, we may earn a commission. As an Amazon Associate we earn from qualifying purchases. Learn more ›
Don't have Amazon Prime? Students can get a free 6-Month Amazon Prime trial with free 2-day shipping, unlimited video streaming & more.
If you're not a student, there's also free 30-day trial of Prime.
Join 163+ users reviewing oclean.com. Read verified ratings and real customer experiences on oclean.com before you order.
Related articles
2.3 / 5
Average user rating
163
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for oclean.com.
Brands may not incentivize or pay to hide reviews.
oclean.com Reviews
Read real experiences from customers of oclean.com.
Brands may not incentivize or pay to hide reviews.
Write a Review
Please sign in to leave a review for this product.
Cynthia Lanzen
March 17, 2026
Travel Flosser
I bought the travel flosser prior a vacation this year. Before leaving, I tried it out and there is a horrendous screeching with intermittent water stream. Went back and forth with customer service via email, sent multiple videos and followed their suggestions with no improvement. They refuse to replace or refund. Please don’t waster your money on this product.
Mike Hambleton
March 11, 2026
Worst toothbrush worst company
Worst toothbrush worst company. Mine broke in 3 months and they offered to replace with a previous model. After many emails I finally said yes. They never did and have never responded to my emails. Their flosser also sucks and fills with mold even if you dry it out. Terrible experience and horrible customer service.
Sandip Patel
January 20, 2026
Loyal customer since 2020 – Reliable products and excellent support
I’ve been using Oclean toothbrushes for nearly six years now. My first Oclean X Pro Elite (purchased in June 2020) lasted a full four years before the screen showed signs of wear. This far outlasted my previous Philips Sonicare brushes. I have been using Sonicare since 2006; however, its lifespan is typically 2 years on average. In 2024, I upgraded to the newer X Pro Elite and added an Oclean X10 for my wife. While the X Pro Elite continues to perform perfectly, the X10 recently experienced a battery issue. I reached out to their support team, and they have been fantastic—responsive, helpful, and currently arranging an upgraded replacement. Because of their product durability and top-tier customer service, I’ll definitely remain a loyal customer.
Claudia Santos
December 29, 2025
Bad experience
My experience with Oclean has been deeply disappointing, not because of a defect, but because of the company’s lack of customer care.I purchased a toothbrush in their website based on Amazon information stating it had a pressure sensor. After opening the packaging only to verify this feature (without using the product), I discovered that the functionality was not as expected.Oclean refused any return or alternative solution, hiding behind hygiene policies, even though the product was unused.This experience showed me a brand that prioritizes rigid policies over customer trust and satisfaction.I do not recommend Oclean to anyone who values transparency and responsible after-sales support.
Sun Shine
October 29, 2025
Very disappointing experience
I bought Oclean X Pro Digital. Very disappointing experience — zero customer support and extremely poor battery quality. The battery dies after just a few days or a week of use.Definitely not worth the price.
Elizabeth Afanstein
October 28, 2025
Deep disappointment after years of trust — Oclean ignores customers and warranty
I’ve been using Oclean toothbrushes for the last five years and always considered them the best. I recommended them to friends, gave them as gifts to my family — the brand truly seemed reliable and trustworthy.However, my experience with the Oclean X Ultra has been a complete disappointment. The brush, gifted to me in April, started having issues after just a few months — the battery now lasts only 5 days instead of the advertised 40, and it began switching modes on its own, as if it had phantom touches.Since it was a gift, I don’t have a receipt, but all Oclean toothbrushes come with a two-year warranty, and the X Ultra model has been on the market for less than two years. I contacted customer support, provided photos and videos, and waited weeks for a response.The only reply I received, on October 2, was that the brush might be in “demo mode” and that I should simply turn it off and on again. Of course, that didn’t help. I immediately responded, sent additional photos and videos, and asked what other proof they needed to confirm that the brush was faulty. Almost a month has passed since then — no reply at all.It’s honestly shameful for a supposedly reputable brand to treat loyal customers this way and to offer such poor customer support. I can’t see how a company that ignores warranty claims can be considered trustworthy anymore.
Chrystine Rice
October 2, 2025
Oclean X Ultra S Sonic toothbrush poor performance and service
The Oclean X Ultra S Sonic toothbrush is slick but that is about all it is, as well as their customer support. You can only reach them by e-mail. Responses are limited and sparse before they go awol. The overpressure setting is so sensitive that my brushing is constantly stopped unless I change the setting, which I cannot do if the brush is not synchronized. This is where things got interesting. Although the brush appears connected, it is not. Customer support repeatedly told to restart and re-pair the brush after they had unpaired it on their end (I don't understand this but it sounds absurd). It never worked.Now three months into a back and forth they offered to send me a new brush, which never happened. The fact that they say they are unable to provide me a tracking number says it all. I am thinking of a proper way to return this brush to the earth, where it belongs.
Roslyn riboh
October 1, 2025
I bought a toothbrush from them in good…
I bought a toothbrush from them in good faith in January 2025, and in July 2025 I contacted them and used all the suggestions to fix the non-working toothbrush. Then we asked to send a new one and we would return broken one. It would not charge at all! Then they asked for proof of purchase and phots...we complied. After three months of emailing back and forth with Oclean customer service, nothing has been accomplished.
Athina
September 27, 2025
Very Disappointing Products – Not Worth the Money
I purchased the Oclean X Ultra 20 Set and the Airpump A10, and unfortunately both products were a huge disappointment.The pump is completely unusable – it’s far too hard, despite the sleek design. It caused damage to my gums, even though the description claims it provides a soft clean. That’s misleading. You can only adjust the frequency of the pumps, not the softness, which makes it impractical and uncomfortable. Complete waste of €80.The toothbrush was the main reason I bought the set, but it turned out to be equally disappointing. I chose it for the AI features and data collection, but the tracking is highly inaccurate. For example, it often shows I’m brushing the wrong area (upper instead of lower teeth). If I pause to check my brushing status, the session ends and I can’t resume – I have to start a new cycle, making the data useless.The travel case was also poorly designed. It was so tight that it damaged the toothbrush the very first time I used it. Now, after only four months and €150 spent, the toothbrush doesn’t work at all. Every time I try to use it, it immediately gives an “excessive force” warning and shuts down.Overall, this was a complete waste of money. I will not purchase from Oclean again and cannot recommend this brand to anyone. Stick with trusted companies instead.
M. Panta
September 8, 2025
Very harsh on gums and teeth. Returns not accepted.
Ordered Oclean AirPump A10 Water Flosser and didn't meet my expectations. Very harsh on my gums and teeth. Bled within seconds of use. Even the smooth mode was too harsh for my teeth. I asked them regarding return and they replied the following: In accordance with the European Union Consumer Rights Directive (2011/83/EU), please note that the right of withdrawal does not apply to:“Sealed goods which are not suitable for return due to health protection or hygiene reasons, if the seal has been removed after delivery.”So if you don't like it get ready to waste £70. Of course if you don't like the packaging and return it unopened then of course you will get your refund. As it very well known that we buy dental products to judge them by their look of packaging and not their work. 😁Order number OCG#1033210
Popular Searches
Best Products
Categories
© 2026 RetailCoupons.com. All rights reserved. Time Zone: Pacific Time (US & Canada).