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4.5 / 5
Average user rating
4823
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for oka.com.
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Read real experiences from customers of oka.com.
Brands may not incentivize or pay to hide reviews.
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Consumer
April 11, 2026
Diana in Guildford was so helpful - I couldn’t decide on what cushions, plants and side table and she was very patient , made lots of suggestions and didn’t pressure me to decide. Really pleased with my purchases .
customer
April 11, 2026
We were buying lamps for the bedroom. Ellie was our sales representative and she went over and above searching for two lamps that were identical and we were happy with.
Lesley Lunn
April 11, 2026
Friendly, helpful staff. Great products.
Anne Brooks
April 11, 2026
Happy with the product but had to wait weeks for it to be delivered and at the time of delivery the product had been reduced in price …. Had I been using the chairs for two weeks before they were reduced in price that would have been a different matter but to receive them and on that they were selling at £370 each x 2 whereas I had paid £495 … I believe I should be reimbursed for the difference. Please advise. Many thanks Anne
GW
April 11, 2026
Easy to order and arrange delivery. Delivery service much better this year than last year. Good quality product with a worthwhile discount in the sale.
Jacqui
April 11, 2026
A delightful young lady Ellie served me today. She was very helpful finding all the products I wanted. She took care unwrapping and checking every item for me and I didn’t feel under pressure to rush. She specifically checked an item that was reduced so I received the discount and final helped me to carry all my bags to the car. What super customer service often hard to find these days. Thank you Ellie. J Carr
Lisa Scrimgeour
April 11, 2026
Bought some small decorative items in the recent sale and they are really great, the quality is good and they really make a statement.
Alan Murray
April 10, 2026
I love my 2 small side tables. However, your delivery charges are way overpriced. £85 for a 3rd party delivery driver to hand them over at the door! I expected for that price they would be delivered by OKA, unpacked and checked. I also object to your policy of the more you spend the more you charge for delivery. One table would have been £70, 2 tables cost £85. Either way it was one trip to our door by the delivery guy so not sure how you justify the extra £15? Even to have them delivered to store was going to cost me £50. I'm sure it puts a lot of people off purchasing from you.
Angela Baumfield-Allan
April 10, 2026
Delivery was prompt and guys were really helpful. Products are good.
Deb
April 10, 2026
OKA is an amazing place for unique and high quality homeware. I left with several items after having taken expert advise from Louise. Have to say, service was second to none and I am delighted with my purchases ! Highly recommend.
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