oneills.com Reviews
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4.0 / 5
Average user rating
1001
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oneills.com Reviews
Read real experiences from customers of oneills.com.
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Malcolm Swain
April 9, 2026
O'neils - outstanding
O'neils, boar lane. LeedsCould not ask for friendlier professional staff, excellent customer service! Food excellent variety and value for money. The Irish breakfast is outstanding and the steak sandwich would rival any other venue in leeds. Not to mention the lunch time offers and pizza deal.This is my go to place for a relaxed atmosphere and exceptional food Well done to Mel, Adam and the whole team Jo Booth
Alan W
April 1, 2026
Left an order very late for an upcoming…
Left an order very late for an upcoming tournament. I contacted O'Neills and asked if they may be able to assist with an earlier dispatch. Dane was of great help and ensured the order was marked priority and I was kept updated on matters. The gear was received in advance of the tournament and within a short turnaround time. Thanks Dane.
Rachel
March 26, 2026
Carole was very helpful!
Ordered a gear bag last minute for my son going on a football tournament and Carole was amazing and helped me out!
Ross A
March 25, 2026
AVOID AT ALL COST
AVOID AT ALL COST! SENDS FAULTY ITEAM..RETURN ITEM TRACKED AND THEN MAKE OUT THEYVE NEVER RECIVED IT... IM OUT OF POCKET £40+ AND GETTING NO WHERE WITH CUSTOMER SERVICE
Bob Lally
March 21, 2026
Delivery was quick but I accidentally ordered wrong jersey type
Delivery was quick but I accidentally ordered the wrong jersey type. When I contacted O Neills they were very quick to respond and provide clear instructions on how to resolve the issue and very nice to deal with. I exchanged the jersey with a quick return delivery again and although the exchanged jersey was €5 more expensive did not charge me the difference either. If all companies had this level of customer care there be no need for shops
mir rae
March 18, 2026
great service from lauren
lauren and other bar members were really lovely!!!! great service, nice drinks, and thank you for an amazing time
Danielle Gallagher
March 16, 2026
Dane went over and above to make sure I…
Dane went over and above to make sure I got my order on time due to bank holidays. Was offering alternatives and helping with stock questions in other stores etc. Absolute life saver! Couldn't of been better. Thanks again Dane!
Kaitlin Stevenson
March 7, 2026
I was in O’Neils
I was in O’Neils, Enniskillen today (07/03/2026) at approximately between 15:10-15.20pm with my mum and my mum asked one or two of the staff in regards to baby clothes and they looked at her and stated that there was none and there was only 3-4 years old and after they said that they just turned their backs against my mum. Very rude I must say! And when we looked around ourselves we actually found a good range of 0-6 and 6-12 months ect …. Of baby clothes. We then went to cash out to pay for the outfit and we knew the outfit was on sale but we just asked if we could also use our student discount and the girl who served us just rudely said “no there a sale item and you don’t get student discount on top of it” it just was down right rude and abrupt!! Customer service is seriously lacking!!!!
Matthew
March 6, 2026
Excellent customer service
Ordered a special edition CMAT top on Sunday, contacted O’Neills to ask if this could arrive by Friday for a CMAT gig and thankfully Carole arranged for the order to be fast tracked and was received in time! Can’t fault the service at-all, absolutely first class!
GrangStarr
February 28, 2026
Everyone vaping and smoking cannabis…
Everyone vaping and smoking cannabis inside the pub. Rude staff took my chair instead of dealing with people breaking the law. Double standards.
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