ooma.com Reviews
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3.6 / 5
Average user rating
2055
Total reviews
Why these reviews matter
We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for ooma.com.
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ooma.com Reviews
Read real experiences from customers of ooma.com.
Brands may not incentivize or pay to hide reviews.
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MARK HUMPHREY
April 12, 2026
They were not able to fix the problem…
They were not able to fix the problem with changing the password on an account for computer logon. They just created a new extension which does not solve the problem with the person logging on to their station
customer
April 12, 2026
So far good practically yet to use for…
So far good practically yet to use for my business
customer
April 12, 2026
Too early to evaluate
Too early to evaluate. We have been unable to connect to your IP. We have not been able to link to your system, as the towers are too far away.
James Lewis
April 10, 2026
Great customer service very…
Great customer service very professional and very patient with you. Thank you.
customer
April 9, 2026
Outgoing calls says Spam
Outgoing calls says Spam, calls drop all the time, always shows bad connection and clients cannot hear us on the phone
customer
April 8, 2026
Could not get set up
Could not get set up . Had a 30 day trial unable to use . Then was charge auto fee. Call to see what to do do still could not get set up right on the mobile app. Phone Number didn't get transferred now I paying for 2 service until the phone # can be transferred. I disconnected twice now follow up. Am I'm being SCAM!!!!
Office Manager
April 8, 2026
Easy to order my replacement ip phone…
Easy to order my replacement ip phone and was able to provision it for our office at time of purchase. Very convenient and now we can just plug it in.
customer
April 8, 2026
Very difficult to get to do what I…
Very difficult to get to do what I need. No AI work flows.
Dave Whelehan
April 7, 2026
Exceptional Customer Experience with Ooma Office Pro
I recently had the opportunity to speak with a Senior Sales Executive at Ooma regarding a business phone solution for my small business, and the level of service I received was exceptional. She took the time to thoroughly understand both my business operations and specific requirements. Throughout the interaction, she was professional, personable, and highly attentive. I am very pleased with my decision to move forward with Ooma Office Pro.
Stephen Hamilton
April 7, 2026
I have been on with your support for 5 hours so far and problem after problem and still not fixed
I have been on with your support for roughly 5 hours and problem after problem
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