percivalclo.com Reviews
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3.3 / 5
Average user rating
2492
Total reviews
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percivalclo.com Reviews
Read real experiences from customers of percivalclo.com.
Brands may not incentivize or pay to hide reviews.
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Eric Flood
March 18, 2026
Styles ok, materials heavily sub-par for price
Styles are usually solid. It's a bit trad-indie - not really alternative, but not quite Drake's either. Fit is usually ok, probably a bit smaller than the label suggests with more of a boxy fit than I'd like. However, the materials are really sub-par for the price. Nearly every garment is mostly synthetic material - even the "wool" garments are a blend. For items that run into $300/ per, you'd expect higher quality production and materials.
M C
March 18, 2026
Returned £500 worth of clothes and it…
Returned £500 worth of clothes and it took over 3 months to get a refund with no communication in the meantime.
David
March 15, 2026
Poor Customer Service
I purchased 2 cardigans, I needed to send one back but I missed the deadline to be able to, I emailed them and the customer service was initially excellent- I received an email response saying they would accept the item back and refund it. It told me to respond to the email to confirm and they would send a QR code to be able to post back. I emailed, I heard nothing, I emailed again, I heard nothing- 5 emails later of me asking for a response, I still heard nothing. I’ve given up on sending it back now but just wanted people to not bother with this company- shocking customer service.
Tom B
March 11, 2026
Really couldn't recommend Percival any…
Really couldn't recommend Percival any higher - the communication, customer service and speedy delivery time were all first class when ordering my wedding suit. In particular, Michelle from the customer service team was incredibly helpful, letting me know of re-stocking timelines when the suit trousers were out of stock and available offers when I was ready to purchase the suit.The product is also great - 100% linen and a really striking colour.
ANDREW ASTLE
March 11, 2026
I ordered a pair of chinos from…
I ordered a pair of chinos from Percival. They were not suitable and I sent them back for a refund. Two emails later and still no acknowledgment or in fact refund of monies. I think 6 weeks is way too long to process a refund and I question now the company ethics
Harry
March 6, 2026
i love percival so much i love the…
i love percival so much i love the quality and vareity and style its the only clothing shop i buy from now
Adrian Mario Man
March 5, 2026
Quality is quite good, though not excellent
Quality of garments vary between acceptable and good-ish. Pleased with the quality of a knit polo t-shirt and some waffle t-shirts, I tried out some of their pleated trousers and a Harrington jacket, which both had rather bad zipper quality. I had the "Men's Chapter Zip Up Jacket | Forest Green" and the zipper was annoyingly unreliable. For the price, I expect the zippers to be more reliable and smooth, since they underperform even to my 60€ linen trouser from Abercrombie and Fitch. Overall, the quality of the fabric is quite good most of the time, but unfortunately didn't amaze me either, especially given the price... The linen trousers for 175€ didn't show particularly better quality than my 60€ ones from A&B.Though I will continue to look in for good deals, as I'm relatively pleased overall. I'll write an update about the costumer service regarding returns from Germany.
Stuart Gallimore
March 2, 2026
What has happened, Percival?
I've been a loyal customer of Percival for years and have bought many items from them. I really like their clothing so it's disappointing to see such a decline in their customer service which now appears to be non-existent. I started a returns process for an item at the beginning of February. It was stated that I would receive an email with the QR code. I didn't so I emailed Percival on 13th February. To date I still haven't had a reply. This is really not good enough and this doesn't give me confidence to buy from you again. Seriously, I'm not sure what's going on but sort it out or you'll lose more loyal customers like me.** Percival have yet again responded to a customer asking them to email them, despite having emailed them already and NOT having had a response. You are insulting customers.
Nasser
March 1, 2026
Amazing
The quality of the materials used are very high, and how things made is top notch.The prices are a bit high, but fare as well.
Dominic Carlin
March 1, 2026
Disappointing
Disappointing quality with manufacturing errors wnd then had to pay additional postage fees to return. Still yet to receive refund a week later which is disappointing given cost of clothing. Unlikely to buy online again.
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