petbucket.com Reviews
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Join 159+ users reviewing Pet Bucket. Read verified ratings and real customer experiences on petbucket.com before you order.
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4.0 / 5
Average user rating
159
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for petbucket.com.
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petbucket.com Reviews
Read real experiences from customers of petbucket.com.
Brands may not incentivize or pay to hide reviews.
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Lauren Edwards
April 12, 2026
I ordered..simparica trio green and blue
I ordered... customs returned to sender for an unknown reason three weeks later paperworknot correct. They refused to reship and I was out the exchange rate fees and credit card transaction fee. There only response was to try reordering and maybe lose again... not trustworthy in my opinion... Canadian reviewer
Natb
April 11, 2026
Pet Bucket is trustworthy
I ordered meds from Pet Bucket. Unfortunately, Canadian customs blocked my order and sent it back. I had been very impressed with how fast my order had been sent out, by the great prices, by the excellent communication and follow-up, and how quickly a full refund was issued by Pet Bucket. I am sorry I can't continue to do business with them but anyone thinking about placing an order, do so with confidence.
Joseph Fisk
March 29, 2026
Great experience with Petbucket!
Our dog Atticus was due for his Simparica Trio and we have just moved and had everything in boxes. Our vet, now 4 states away, suggested I order from Petbucket. Wow what a great suggestion! Our order arrived promptly and was in perfect condition when delivered! We received multiple emails updates along the way. We were very pleased with Petbucket and can recommend them without reservation.
Nancy Pedroza
March 27, 2026
Great prices
Great prices, helpful and polite service, and prompt shipping despite the distance. As long as I have pets, I’ll keep ordering from here.
Ron Bas
March 27, 2026
So many disappointements
I was surprised to see more than 22% 1 star for this company.In fact there are many issues and my product was also returned from the customs by Post Canada without any explanation, so I waited many weeks for nothing.I was quickly refunded but maybe this is better than receiving a fake product as I read in many comments here.On the contrary, their customer service replied in a timely manner and initiated the refund the same time.It is at the end disappointing.
stephanie koroush
March 26, 2026
Overall great experience
Ordering was easy , very straight forward. I love that the prices weren't ridiculous and youre able to earn points with every purchase as well as schedule reorders when needed. Shipping was as expected considering my distance and customs,so im sure if closer it would be even better. I hope to continue to have a great experience with the site and ordering process an hope that i dont need any customer assistance but if i do ill update my review to include that.
nemesisdogos
March 26, 2026
Excellent company
They have cheap flea meds and it gets to you quickly. They also care about their customers. Definitely recommend.
Barb Brown
March 23, 2026
I have not received the product that I…
I have not received the product that I paid for as it was returned to sender by Canada customs and the company is ignoring my emails. I would not trust this company to place an order going forward.
Yvan Quesnel
March 18, 2026
Danger. Do not use this product from pet bucket
Danger. Do not purchase on this site pet bucket. I received nexgard spectra, the product is fake. The box looks the same but the lote number on the box doesn't match the one inside on the plastic. I checked the internet and that is one thing they mention to verify.
Tsachi gal
March 17, 2026
Misleading: Localized for Israel but blocks shipping at checkout
"Petbucket maintains a website fully translated into Hebrew with prices in ILS, yet they have quietly blocked all shipping to Israel. When contacting support, they claim 'restrictions' but cannot explain why. This is highly misleading to customers who waste time browsing a site that refuses to serve them. Until this is fixed or clearly stated on the homepage, avoid this site."
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