phase-eight.com Reviews
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Join 7,849+ users reviewing Phase Eight. Read verified ratings and real customer experiences on phase-eight.com before you order.
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4.6 / 5
Average user rating
7849
Total reviews
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phase-eight.com Reviews
Read real experiences from customers of phase-eight.com.
Brands may not incentivize or pay to hide reviews.
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Marion Ogle
April 13, 2026
Had a great experience on Saturday at…
Had a great experience on Saturday at the Metro Centre - was looking for a mother of the bride outfit and staff were very helpful helping me find a dress , jacket , shoes , hat and handbag. I’m so happy with my purchase and to shop in one shop was fantastic for everything . Thank you
Mush
April 13, 2026
Lovely shop, excellent service
I went to this shop as I wanted to try some of the dresses I had seen online and this was one of the largest near me. The ladies working there were extremely helpful in helping me choose an outfit for my son's wedding. Thank you so much!
Maria
April 13, 2026
friendly and super helpful
The lady at the Amersham store on 12/4/26 was great. I came in needing to get a dress urgently for an event 3 hours later and she helped me so much, I ended up finding the perfect dress very quickly, she even steamed it to make sure it looked great.
Ian Mc
April 13, 2026
Excellent customer experience on live…
Excellent customer experience on live chat. Had a query regarding the returns process and Liliana was extremely helpful in answering my questions.
David
April 13, 2026
Excellent customer service
Excellent customer service. Staff were friendly and professional.
Catherine
April 13, 2026
Excellent Customer Service
Very impressed with prompt service by Customer Services when online return went awry. Issue resolved to my satisfaction very swiftly. Excellent.
karen johnstone
April 12, 2026
Fantastic customer service
I had a really great experience with Phase Eight. Their customer service was absolutely fantastic from start to finish. My issue was dealt with very quickly, and the response time was excellent, which made the whole process stress-free.A special thank you to Khadijat, who was outstanding with communication—friendly, helpful, and kept me updated throughout. It’s rare to receive such efficient and personal service these days.I wouldn’t hesitate to shop with them again and highly recommend their customer service.Kind regards Karen Johnstone
Mrs edwards
April 12, 2026
The lovely lady in your Cardiff store
The lovely Tracy in your Cardiff store that attended me was patient, helpful and very attentive.She brought accessories to match the outfit I was trying and was full of helpful advice on sizes etc. I couldn't have been happier with the help she gave, Tracy was fantastic 🤩
Alison
April 12, 2026
Fantastic service from Beatrice at your…
Fantastic service from Beatrice at your Gretna Green store. My partner and I both needed wedding guest outfits and Beatrice was extremely helpful (and patient!) selecting items and making suggestions. Probably my most enjoyable clothes shopping experience in 40+ years
julie Kelly
April 12, 2026
I attended phase 8 at merry hill on 8th…
I attended phase 8 at merry hill on 8th and 9th of April 2026, i was on my own and i felt the two lady shop assistants were so kind and supportive, they both made me feel very special. Thank you
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