pictorem.com Reviews
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4.2 / 5
Average user rating
285
Total reviews
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We aggregate and refresh feedback continuously so you can gauge real customer experience and service quality for pictorem.com.
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pictorem.com Reviews
Read real experiences from customers of pictorem.com.
Brands may not incentivize or pay to hide reviews.
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Audrey Paquin
April 7, 2026
I ordered 4 metal mat finish frames
I ordered 4 metal mat finish frames. I quite like them. I like the modern look. The finish is darker than the original photo. Something to consider... One of them had 2 light marks on them. I am in contact with the support department to see what they can do about it.
KatieC
April 6, 2026
Great quality and pricing
Really great selection of customized framing options. I found exactly what I was looking for and it arrive way quicker than expected. Great quality framed photo that looks much more expensive than what I paid!
Sm Sh
April 6, 2026
STAY AWAY !!!
STAY AWAY !!!They delivered a damaged acrylic print.After wasting 3 months of our time with endless correspondence - they just started to ignore us.Not just bad quality printers but also liars and crooks.
Scott Clarke
April 6, 2026
Easy to use .
Easy to use .
Heather Rigby
April 6, 2026
Excellent print quality!
I have ordered two acrylic prints from Pictorem over the last 3 months. What I love:• Excellent quality, true color and good detail, very good workmanship • Packaged securely and arrived without damage• Very good website design, they evaluate the image quality of your file based on how big you print and the viewing distance and show you how the print will look displayed in sample contexts• While it's not cheap, prints are priced reasonably, very good value for the quality work I received What wasn't so great:• The first print I ordered, a 2x3 ft acrylic, took a whole month for me to receive. There wasn't much communication during that time and I wondered if there was a problem or if my order had been forgotten. However, the next print I ordered shortly after, an acrylic that was a little smaller, came very quickly.Overall, I am very impressed with Pictorem and will continue to use their printing services for future needs. I would give 4 1/2 stars if I could, just for the lack of communication over a longer wait time. Everything else about my experience was 5 stars!
George Williams
April 6, 2026
I can’t thank Pictorem enough
I can’t thank Pictorem enough. It has truly been a game changer for my art business. The wide range of options and opportunities you provide has made a significant difference in how I grow and present my work. Your platform and support have been incredibly helpful. A big thank you to the entire team — you truly rock!
Graham
April 3, 2026
The pictures came out exactly as hoped
The pictures came out exactly as hoped. Well done
Kathelen Weinberg
April 2, 2026
I submitted a Pictorem review at 4…
I changed my Pictorem review from 4 star to 5 star! The customer service has been outstanding! They read my original 4 star review and reached out to me to resolve any dissatisfaction. The problem was me, not them! It was my first order and I submitted an image not of the resolution needed for the size print I ordered. They improved the image and we agreed to an appropriate size - they are rerunning. Things happen but it is how a business responds that makes all the difference and Pictorem went above and beyond to have a very satisfied customer!!
Aadam Perry
April 2, 2026
I received my Acrylic Print within a…
I received my Acrylic Print within a reasonable time and in excellent condition. I also appreciated the image optimization they applied. It reflects Pictorem’s excellent service!
Eyasu Berhe
April 2, 2026
Looks great and fits my room perfectly!
I recently received my 16 x 11 stretched canvas print (1.5" gallery depth) and I couldn't be happier with how it turned out. The build quality is solid, and the matte varnish gives it a really clean, professional look without any distracting glare.It fits the aesthetic of my room perfectly and arrived exactly as described. The "mirror" edge wrap looks great in person. Definitely a high-quality piece that feels worth the investment!
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